Wellbeing Officers

Wellbeing Officers

Part-Time 24000 - 36000 Β£ / year (est.) No working from home possible
Newcastle United FC

At a Glance

  • Tasks: Support the safety and wellbeing of visitors at St James Park during events.
  • Company: Join Newcastle United, a vibrant community hub bringing people together.
  • Benefits: Enjoy flexible casual work with opportunities for training and development.
  • Other info: Apply quickly as the role may close early; be part of our exciting journey!
  • Why this job: Be part of an inclusive team making a real impact in the community.
  • Qualifications: Experience with vulnerable groups and knowledge of safeguarding policies is essential.

The predicted salary is between 24000 - 36000 Β£ per year.

Wellbeing Officers St James Park Casual £13.78 per hour Closing Date: 30th June 2026 Supporting fans every matchday. Ensuring everyone feels safe, welcome and looked after We have a brilliant opportunity to kick start your career with us. We are the heartbeat of the city. Bringing people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey. Your day to day To help us deliver on our ambitious plans we have a fantastic opportunity for Wellbeing Officers to support our safeguarding, inclusion and security teams to ensure the safety and wellbeing of visitors and staff within designated sections of the stadium. • You will ensure your area remains a safe and inclusive environment and supports our Safeguarding and Equality, Diversity and Inclusion policies and supporting legislation. • This can include assisting and monitoring of individuals whose behaviour may pose a risk of harm to themselves or others. • Ensure accessible entrance and exit routes remain free from hazards throughout the game. • applying lost/found child/person protocols. • You will have exceptional written and verbal communication skills and be able to build strong relationships with colleagues. • You will have experience of working with vulnerable people and diverse groups to ensure we can meet their needs. • you will be able to manage conflict and difficult situations in a timely manner. • Confidentiality and discretion are key when dealing with sensitive information! About you It is essential you have prior knowledge and experience of applying Safeguarding, Wellbeing Accessibility, Equality, Diversity and Inclusion knowledge in practical scenarios that involve members of the public. • You will have exceptional written and verbal communication skills and be able to build strong relationships with colleagues. • You will have experience of working with vulnerable people and diverse groups to ensure we can meet their needs. • you will be able to manage conflict and difficult situations in a timely manner. It is desirable but not essential to have a FA Safeguarding Children certificate, FA Safeguarding Adults certificate and FA Equality, Inclusion and Diversity certificate and are willing to complete further training as required. United As One We’re committed to equality, diversity and inclusion and believes in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential. Safeguarding We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with. How to apply If you want to be part of our amazing journey click apply now and follow our step-by -step application. Get in quick and don’t delay your application, as we may close this role early

Wellbeing Officers employer: Newcastle United FC

Join the Newcastle United Family as a Wellbeing Officer and be part of a vibrant work culture that prioritises safety, inclusion, and community engagement. With a commitment to equality, diversity, and employee growth, we offer unique opportunities for professional development while ensuring a supportive environment where every team member can thrive. Located in the heart of Newcastle upon Tyne, you will play a crucial role in enhancing the wellbeing of visitors and staff at one of the city's most iconic venues.

Newcastle United FC

Contact Details:

Newcastle United FC Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Wellbeing Officers

✨Tip Number 1

Familiarise yourself with Newcastle United's values and mission. Understanding their commitment to equality, diversity, and inclusion will help you align your responses during interviews and demonstrate that you're a good fit for the team.

✨Tip Number 2

Network with current or former Wellbeing Officers or staff at Newcastle United. Engaging with them can provide valuable insights into the role and the organisation's culture, which you can leverage in your discussions.

✨Tip Number 3

Prepare examples from your past experiences where you've successfully managed conflict or supported vulnerable individuals. Being able to share these stories will showcase your skills and suitability for the role.

✨Tip Number 4

Stay updated on current safeguarding practices and legislation. Showing that you are knowledgeable about these topics will not only impress during interviews but also demonstrate your commitment to the wellbeing of others.

We think you need these skills to ace Wellbeing Officers

Exceptional Written and Verbal Communication Skills
Relationship Building
Experience Working with Vulnerable People
Conflict Management
Knowledge of Safeguarding Policies
Understanding of Equality, Diversity and Inclusion
Ability to Monitor and Ensure Safety

Some tips for your application 🫑

Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of a Wellbeing Officer. Highlight key skills such as communication, conflict management, and experience with vulnerable groups in your application.

Tailor Your CV:Customise your CV to reflect your relevant experience and skills that align with the role. Emphasise any previous work with safeguarding, inclusion, and diverse communities, ensuring to use keywords from the job description.

Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for wellbeing and community support. Mention specific experiences that demonstrate your ability to manage conflict and ensure safety, while also reflecting your commitment to equality and diversity.

Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.

How to prepare for a job interview at Newcastle United FC

✨Show Your Understanding of Safeguarding

Make sure to demonstrate your knowledge of safeguarding policies and how they apply in practical scenarios. Be prepared to discuss specific examples from your past experience where you ensured the safety and wellbeing of vulnerable individuals.

✨Highlight Communication Skills

Since exceptional written and verbal communication skills are essential for this role, be ready to showcase your ability to build strong relationships. You might want to prepare a few anecdotes that illustrate how you've effectively communicated with diverse groups in previous roles.

✨Prepare for Conflict Management Questions

Expect questions about managing conflict and difficult situations. Think of instances where you successfully de-escalated a tense situation or resolved a conflict, and be ready to explain your approach and the outcome.

✨Emphasise Inclusivity and Diversity

Given the importance of equality, diversity, and inclusion in this role, be prepared to discuss how you have promoted these values in your previous work. Share any relevant training or certifications you have, and express your commitment to creating an inclusive environment.