Steward Coordinator - Newcastle upon Tyne
Steward Coordinator - Newcastle upon Tyne

Steward Coordinator - Newcastle upon Tyne

Newcastle upon Tyne Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage steward operations for matchdays and events, ensuring safety and security.
  • Company: Join Newcastle United, a proud club at the heart of the community.
  • Benefits: Enjoy flexible working, free GP appointments, discounts, and more perks.
  • Why this job: Be part of a dynamic team, making a real impact on community safety.
  • Qualifications: Previous supervisory experience in events management and Level 4 Diploma in Spectator Safety Management required.
  • Other info: Position based in Newcastle upon Tyne; relocation necessary for non-locals.

The predicted salary is between 28800 - 43200 £ per year.

Steward Coordinator

Newcastle upon Tyne

Permanent

Competitive Salary

Closing Date: 24 July 2025

We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey.

About the role

We’re looking for a Steward Coordinator to join our Safety & Security team where you will manage the Steward Operation to ensure the safety and security of our supporters and customers at matchdays and events.

Acting as a primary first point of contact in relation to all Steward Operation matters, you will liaise between management and the steward team.

Your impact

Recruitment and Training: Working collaboratively with People and Talent, you will oversee the recruitment, onboarding, and induction of stewards. You will ensure all staff are appropriately trained and qualified, working towards relevant safety certificates.

Operational Management: You will manage the Steward Operation for match days and other stadium events. Coordinating with the Safety Officer to ensure optimal positioning of stewards and police resources.

Liaison and Communication: You will have effective communication skills and act as the primary point of contact for all Steward Operation matters. You will collaborate across multiple stakeholders, ensuring a proactive and positive approach.

Compliance and Record-Keeping: You will ensure all working practices comply with relevant legislation and club policies. You will maintain accurate records of qualifications and training.

Its essential you have previous supervisory experience within large scale events management, as well as Level 4 Diploma in Spectator Safety Management or be prepared to work towards.

About the team

You will join our Safety and Security team, reporting to our Head of Safety & Security and will work closely with the Deputy Safety Officer.

Location

This role is based in Newcastle upon Tyne, with an expectation of working 3 days per week from the office. Please note, if you are not located in the Northeast and unable to relocate, we regret that we will not be able to progress your application.

Why choose us?

We’ve got a range of great benefits and rewards, from flexible ways of working, participation in our non-contractual employee bonus scheme, NUFC life assurance, free parking, discount at Shearers Bar and the Club Shop, Helping Hand – where you can access free GP appointments, Wellbeing Resources, Legal and Financial Support, pension contribution, free lunch and the best part, free tea and coffee. In addition, we run a salary sacrifice scheme which includes, tech, car, cycle to work and many more.

United As One

We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.

Safeguarding

We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.

How to apply

For further information on this role, please view our job description.

Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates.

Recruitment Agencies – please note that we do not accept unsolicited / speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct / free candidate.

Job Expiry Date: 2025-07-24 22:59:00

Steward Coordinator - Newcastle upon Tyne employer: Newcastle United FC

Join the Newcastle United Family as a Steward Coordinator and be part of a vibrant work culture that prioritises safety, community, and employee well-being. With competitive benefits including flexible working, free GP appointments, and a commitment to diversity and inclusion, this role offers a unique opportunity for personal and professional growth in a dynamic environment. Located in the heart of Newcastle upon Tyne, you will play a crucial role in ensuring the safety and security of supporters while enjoying a supportive team atmosphere.
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Contact Detail:

Newcastle United FC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Steward Coordinator - Newcastle upon Tyne

✨Tip Number 1

Familiarise yourself with Newcastle United's values and mission. Understanding the club's culture will help you align your approach during interviews and discussions, showing that you're genuinely interested in being part of the team.

✨Tip Number 2

Network with current or former staff members in the Safety & Security team. Engaging with them can provide valuable insights into the role and the expectations, which can be a great advantage when discussing your fit for the position.

✨Tip Number 3

Prepare to discuss your previous supervisory experience in large-scale events management. Be ready to share specific examples of how you've successfully managed teams and ensured safety at events, as this is crucial for the Steward Coordinator role.

✨Tip Number 4

Highlight any relevant qualifications, especially if you have a Level 4 Diploma in Spectator Safety Management. If you’re working towards it, mention your progress and commitment to achieving this certification, as it shows your dedication to the role.

We think you need these skills to ace Steward Coordinator - Newcastle upon Tyne

Event Management
Supervisory Skills
Safety and Security Protocols
Communication Skills
Team Coordination
Training and Development
Compliance Knowledge
Record-Keeping
Problem-Solving Skills
Stakeholder Engagement
First Aid Certification
Conflict Resolution
Attention to Detail
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Steward Coordinator position. Highlight key skills such as supervisory experience and knowledge of safety management.

Tailor Your CV: Customise your CV to reflect relevant experience in event management and safety operations. Emphasise any previous roles that involved recruitment, training, or compliance with safety regulations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the Newcastle United Family. Mention specific experiences that demonstrate your ability to manage steward operations and liaise effectively with various stakeholders.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.

How to prepare for a job interview at Newcastle United FC

✨Know the Role Inside Out

Make sure you thoroughly understand the responsibilities of a Steward Coordinator. Familiarise yourself with the key aspects of recruitment, training, and operational management as outlined in the job description.

✨Demonstrate Your Communication Skills

As a primary point of contact for steward operations, effective communication is crucial. Prepare examples of how you've successfully liaised with teams or stakeholders in previous roles to showcase your skills.

✨Highlight Relevant Experience

Be ready to discuss your supervisory experience in large-scale events management. Share specific instances where you managed teams or ensured safety compliance, as this will be vital for the role.

✨Show Your Commitment to Safety

Since the role involves ensuring safety and security, express your understanding of relevant legislation and club policies. Mention any certifications or training you have, such as the Level 4 Diploma in Spectator Safety Management.

Steward Coordinator - Newcastle upon Tyne
Newcastle United FC
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