Steward Coordinator

Steward Coordinator Newcastle upon Tyne Permanent Competitive Salary Closing Date: 24 July 2025 We are the heartbeat of the city. Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch. Bringing the people and communities together, join the Newcastle United Family, as we embark on the next steps of our exciting journey. About the role We’re looking for a Steward Coordinator to join our Safety & Security team where you will manage the Steward Operation to ensure the safety and security of our supporters and customers at matchdays and events. Acting as a primary first point of contact in relation to all Steward Operation matters, you will liaise between management and the steward team. Your impact Recruitment and Training: Working collaboratively with People and Talent, you will oversee the recruitment, onboarding, and induction of stewards. You will ensure all staff are appropriately trained and qualified, working towards relevant safety certificates. Operational Management: You will manage the Steward Operation for match days and other stadium events. Coordinating with the Safety Officer to ensure optimal positioning of stewards and police resources. Liaison and Communication: You will have effective communication skills and act as the primary point of contact for all Steward Operation matters. You will collaborate across multiple stakeholders, ensuring a proactive and positive approach. Compliance and Record-Keeping: You will ensure all working practices comply with relevant legislation and club policies. You will maintain accurate records of qualifications and training. You will have Previous supervisory experience within large scale events management is essential as well as Level 4 Diploma in Spectator Safety Management or be prepared to work towards. About the team You will join our Safety and Security team, reporting to our Head of Safety & Security and will work closely with the Deputy Safety Officer. Location This role is based in Newcastle upon Tyne, with an expectation of working 3 days per week from the office. Please note, if you are not located in the Northeast and unable to relocate, we regret that we will not be able to progress your application. Why choose us? We’ve got a range of great benefits and rewards, from flexible ways of working, participation in our non-contractual employee bonus scheme, NUFC life assurance, free parking, discount at Shearers Bar and the Club Shop, Helping Hand – where you can access free GP appointments, Wellbeing Resources, Legal and Financial Support, pension contribution, free lunch and the best part, free tea and coffee. In addition, we run a salary sacrifice scheme which includes, tech, car, cycle to work and many more. United As One We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential. Safeguarding We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with. How to apply For further information on this role, please view our job description. Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates. Recruitment Agencies – please note that we do not accept unsolicited / speculative candidate details or applications. Any candidates supplied, unless formally requested, will be taken as a direct / free candidate