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- Tasks: Join us as a match day steward, ensuring a safe and enjoyable experience for all fans.
- Company: Be part of a diverse team committed to equality and inclusion.
- Benefits: Gain valuable experience in customer service and event management.
- Why this job: Make a difference on match days while enjoying the excitement of live sports.
- Qualifications: Excellent communication skills; experience in spectator safety is a plus but not required.
- Other info: Must be 18 or over; apply through our careers website.
The predicted salary is between 12 - 15 £ per hour.
Match Day Stewards Recruitment Open Day Season 26 / 27. We’re looking for match day operatives to join us for our 26 / 27 season. Be part of something bigger, helping every matchday run safely and smoothly.
We’re looking to recruit:
- Safety Stewards
- Corporate Stewards
- Car Park Attendants
- Turnstile Operators
About you: We’re looking for individuals who have excellent customer service skills who will provide our supporters with a safe and enjoyable matchday experience. It would be brilliant if you have experience within spectator safety; however, we’re also looking for those with brilliant transferable skills and excellent communication skills. To be one of our match day stewards, you must be 18 or over.
United As One: We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding: We’re committed to being a place where everyone is safe, heard, valued and able to thrive, so we place high value on the safeguarding and welfare of everyone we engage with. This role requires a standard DBS if you’re successful at interview.
To apply - please note we are unable to accept email applications for this role; you must follow the application link on our careers website. If this sounds like you and you would like to join our matchday family, apply now! If your application is successful, you will receive a confirmation email to invite you to an assessment day. If you do not receive an email, then please do presume that on this occasion your application has been unsuccessful.
Steward employer: Newcastle United FC
Contact Detail:
Newcastle United FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Steward
✨Tip Number 1
Get to know the venue and its operations! Familiarise yourself with the layout, safety protocols, and the roles of different stewards. This will help you stand out during interviews and show that you're genuinely interested in making matchdays run smoothly.
✨Tip Number 2
Brush up on your customer service skills! Think about how you can create a positive experience for fans. Practice scenarios where you might need to handle difficult situations with a smile – it’s all about keeping the atmosphere enjoyable!
✨Tip Number 3
Network with current stewards or staff if you can! They can provide insider tips on what the role really involves and what the hiring team looks for. Plus, it shows your commitment to being part of the team!
✨Tip Number 4
Remember to apply through our website! It’s the only way to get your application in. Make sure you follow the instructions carefully and keep an eye on your email for that all-important assessment day invite!
We think you need these skills to ace Steward
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. We want to see that you understand what being a match day steward involves and how your skills fit into the role.
Show Off Your Customer Service Skills: Since we’re all about providing a safe and enjoyable experience for our supporters, highlight any customer service experience you have. We love seeing examples of how you've made someone's day better!
Be Yourself: We value authenticity and diversity here at StudySmarter. Don’t be afraid to let your personality shine through in your application. We want to know the real you!
Apply Through Our Website: Remember, we can’t accept email applications for this role. Make sure you apply through our careers website to ensure your application gets to us. It’s super easy, so don’t miss out!
How to prepare for a job interview at Newcastle United FC
✨Know the Role Inside Out
Before your interview, make sure you understand what being a steward entails. Familiarise yourself with the different roles like Safety Stewards and Turnstile Operators. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, think of examples from your past experiences where you've provided great service. Be ready to discuss how you handled difficult situations or ensured a positive experience for others.
✨Emphasise Communication Abilities
Strong communication skills are essential for stewards. Prepare to demonstrate how you can effectively communicate with both supporters and your team. You might want to share specific instances where your communication made a difference in a challenging scenario.
✨Align with Their Values
This company values equality, diversity, and inclusion. During your interview, express your commitment to these principles. Share any relevant experiences that highlight your understanding and support of creating an inclusive environment.