Retail Assistant

Retail Assistant

Newcastle upon Tyne Part-Time No home office possible
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At a Glance

  • Tasks: Engage with customers and create memorable retail experiences.
  • Company: Join Newcastle United, a vibrant community hub at St James Park and Fenwick.
  • Benefits: Enjoy a dynamic work environment with exciting events and team spirit.
  • Why this job: Be part of a diverse team and make a real impact in retail.
  • Qualifications: Passion for customer service and excellent communication skills required.
  • Other info: Quick application process; assessment evening in early September.

Join Our Dynamic Retail Team! Are you a confident, outgoing individual with a passion for retail? Do you thrive in a fast-paced environment and love engaging with customers? If so, we want you to be part of our amazing retail team! Why Join Us? * Exciting Opportunities: Be at the heart of our vibrant retail scene, working at St James Park and Fenwick. * Engaging Environment: Every day is different, from matchdays to special events and kit launches. * Team Spirit: Join a team that values diversity, inclusion, and the unique strengths of every member. What We’re Looking For: * Passion for Customer Service: Provide a warm and engaging welcome to every customer. * Energy and Enthusiasm: Excel in a pressurised and fast-paced retail environment. * Excellent Communication Skills: Use your outgoing personality to connect with customers and exceed sales targets. * Knowledgeable Service: Stay up-to-date with our products to support our customers in the best way possible. Your Role: * Brand Ambassador: Represent our club with pride and passion. * Customer Satisfaction: Work to exceed sales and customer satisfaction targets each shift. * Memorable Experiences: Help create a best-in-class, premium retail experience for every visitor. How to Apply: * Quick and Easy: Click apply now and follow our step-by-step application process. Don’t delay, as we may close this role early! * Assessment Evening: If shortlisted, you will need to be available to attend an assessment evening in the first week of September. Unfortunately, we will be unable to re-schedule if you’re not available on that evening. Due to the volume of applicants if you do not receive an invite to the assessment evening, please assume your application has been unsuccessful on this occasion. Join the Newcastle United Family: We are the heartbeat of the city, bringing people and communities together. Join us on our exciting journey and be part of something special. Closing Date: 24 August 2025

Retail Assistant employer: Newcastle United FC

Join the Newcastle United family and experience a vibrant work culture that celebrates diversity and teamwork. As a Retail Assistant at St James Park and Fenwick, you'll enjoy exciting opportunities to engage with customers during matchdays and special events, while also benefiting from a supportive environment that fosters personal growth and development. With a focus on creating memorable experiences for every visitor, this role offers a unique chance to be part of something special in the heart of the city.
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Contact Detail:

Newcastle United FC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Newcastle United's brand and values. Understanding the club's history and its connection to the community will help you stand out as a passionate candidate during the assessment evening.

✨Tip Number 2

Prepare to showcase your customer service skills in a practical setting. Think of examples from your past experiences where you've gone above and beyond for customers, as this will demonstrate your enthusiasm and ability to excel in a fast-paced environment.

✨Tip Number 3

Practice your communication skills by engaging with friends or family in role-play scenarios. This will help you feel more confident when interacting with customers and ensure you can convey your energy and enthusiasm effectively.

✨Tip Number 4

Stay updated on upcoming events at St James Park and Fenwick. Being knowledgeable about these events will not only impress during your interview but also prepare you to engage customers with relevant information and create memorable experiences.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Communication Skills
Teamwork
Sales Skills
Problem-Solving Skills
Adaptability
Time Management
Product Knowledge
Interpersonal Skills
Positive Attitude
Energy and Enthusiasm
Conflict Resolution
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand what the company is looking for in a Retail Assistant. Highlight your passion for customer service and ability to thrive in a fast-paced environment.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your communication skills, enthusiasm, and any relevant retail experience you have.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for retail. Mention specific examples of how you've provided excellent customer service or worked effectively in a team.

Prepare for the Assessment Evening: If shortlisted, be ready for the assessment evening. Think about how you can demonstrate your energy and enthusiasm during this event, as well as your knowledge of the products you'll be selling.

How to prepare for a job interview at Newcastle United FC

✨Show Your Passion for Retail

Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of why you love engaging with customers and how you thrive in a fast-paced environment.

✨Demonstrate Excellent Communication Skills

Prepare to showcase your communication abilities by discussing past experiences where you successfully connected with customers. Use clear and confident language to convey your points.

✨Research the Company and Products

Familiarise yourself with the products and services offered by the company. Being knowledgeable will not only impress the interviewers but also help you answer questions more effectively.

✨Emphasise Team Spirit and Diversity

Highlight your ability to work well in a team and your appreciation for diversity. Share examples of how you've collaborated with others to achieve common goals in previous roles.

Retail Assistant
Newcastle United FC
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