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For Companies At a Glance
- Tasks: Enhance digital journeys through insight, testing, and collaboration.
- Company: Join Newcastle United, a club with bold ambitions and community roots.
- Benefits: Competitive salary and a supportive, inclusive work environment.
- Why this job: Make a real impact on digital experiences for millions of fans.
- Qualifications: Experience in optimising digital user journeys and running A/B tests.
- Other info: Work with diverse teams to shape the future of digital engagement.
The predicted salary is between 40000 - 50000 £ per year.
Be part of something bigger. Continuously improve digital journeys through insight, testing and iteration. We are the heartbeat of the city. A club with bold ambitions on a global stage and deep roots in our community. If you’re driven to raise the bar and make an impact, you’ll find the platform, the people and the pride to do your best work here.
Our digital platforms connect millions of fans to the club. This role focuses on continually improving those experiences through insight-led optimisation and test-and-learn approaches.
About the role
You’ll be responsible for improving live digital journeys across web, app and ecommerce. Through experimentation, insight and collaboration, you’ll help ensure digital experiences are engaging, accessible and effective.
What you’ll do
- Optimise live digital journeys to improve engagement, usability and progression
- Identify friction points using behavioural data, analytics and user feedback
- Plan and evaluate A/B tests and experimentation initiatives
- Define hypotheses, success metrics and guardrails for optimisation activity
- Share learning and insight to inform wider product and experience decisions
What we’re looking for
- Experience mapping and optimising end-to-end digital user journeys
- Hands-on experience running and interpreting A/B or multivariate tests
- Strong understanding of analytics, experimentation and insight-led optimisation
- Ability to balance performance outcomes with long-term experience quality
- Confident stakeholder communication and collaboration skills
The team
You’ll work closely with product, design, engineering, data and commercial teams in a supportive, delivery-focused environment. Newcastle United’s Digital team is building modern, inclusive digital experiences with real-world impact. You’ll work on meaningful products, collaborate with supportive teams, and be encouraged to learn, question and improve how we work, all while helping shape the future of the club’s digital ecosystem.
United As One.
We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding
We’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.
How to apply
Please apply as soon as possible as this vacancy may close early should we receive a high volume of suitable candidates. This position is UK based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK. Recruitment Agencies – please note that we do not accept unsolicited candidate details. Any candidates submitted without request will be considered direct applicants.
Product Optimisation Manager employer: Newcastle United FC
Contact Detail:
Newcastle United FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Optimisation Manager
✨Tip Number 1
Get to know the company inside out! Research Newcastle United's digital platforms and their recent projects. This will help you tailor your conversations and show that you're genuinely interested in making an impact.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions related to product optimisation and A/B testing. Use real examples from your past experiences to demonstrate your skills and how you can contribute to improving digital journeys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and being part of something bigger.
We think you need these skills to ace Product Optimisation Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in optimising digital journeys. We want to see how your skills align with our goals, so don’t hold back on showcasing relevant projects!
Show Your Analytical Side: Since this role is all about insight-led optimisation, include examples of how you've used data to drive decisions. We love seeing A/B testing experiences, so share those stories with us!
Be Authentic: We value diversity and authenticity, so let your personality shine through in your application. Share what drives you and why you’re passionate about improving digital experiences – we want to get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our careers page. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Newcastle United FC
✨Know Your Digital Journeys
Before the interview, dive deep into understanding digital user journeys. Familiarise yourself with common friction points and how they can be optimised. This will show your potential employer that you’re not just familiar with the role but also passionate about enhancing user experiences.
✨Master A/B Testing Concepts
Brush up on your A/B testing knowledge. Be ready to discuss past experiences where you've successfully implemented tests and what insights you gained from them. This demonstrates your hands-on experience and analytical skills, which are crucial for the Product Optimisation Manager role.
✨Prepare Insightful Questions
Think of thoughtful questions to ask during the interview. Inquire about their current optimisation strategies or how they measure success in their digital journeys. This shows your genuine interest in the role and helps you gauge if the company aligns with your values.
✨Showcase Collaboration Skills
Since this role involves working closely with various teams, be prepared to share examples of how you've effectively collaborated in the past. Highlight your communication skills and how you’ve navigated stakeholder relationships to achieve successful outcomes.