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- Tasks: Help create a safe and enjoyable matchday experience for fans.
- Company: Join a diverse team committed to equality and inclusion.
- Benefits: Gain valuable experience and develop customer service skills.
- Why this job: Be part of the excitement and energy of matchdays!
- Qualifications: Excellent communication skills; experience in spectator safety is a plus.
- Other info: Must be 18 or over; apply through our careers website.
The predicted salary is between 12 - 15 £ per hour.
We’re looking for match day operatives to join us for our 26 / 27 season. Be part of something bigger. Helping every matchday run safely and smoothly.
We’re looking to recruit:
- Safety Stewards
- Corporate Stewards
- Car Park Attendants
- Turnstile Operators
About you
We’re looking for individuals who have excellent customer service skills who will provide our supporters with a safe and enjoyable matchday experience. It would be brilliant if you have experience within spectator safety; however, we’re also looking for those with brilliant transferable skills and excellent communication skills.
To be one of our match day stewards you must be 18 or over.
United As One
We’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.
Safeguarding
We’re committed to being a place where everyone is safe, heard, valued and able to thrive, so we place high value on the safeguarding and welfare of everyone we engage with. This role requires a standard DBS if you’re successful at interview.
TO APPLY - PLEASE NOTE WE ARE UNABLE TO ACCEPT EMAIL APPLICATIONS FOR THIS ROLE, YOU MUST FOLLOW THE APPLICATION LINK ON OUR CAREERS WEBSITE.
If this sounds like you and you would like to join our matchday family, apply now! If your application is successful, you will receive a confirmation email to invite you to an assessment day. If you do not receive an email, then please do presume that on this occasion your application has been unsuccessful.
Matchday Stewards in Newcastle upon Tyne employer: Newcastle United FC
Contact Detail:
Newcastle United FC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Matchday Stewards in Newcastle upon Tyne
✨Tip Number 1
Get to know the venue and its layout before your interview. Familiarising yourself with the matchday operations can give you a leg up in discussions and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on matchdays and how you'd handle them. Being able to demonstrate your communication skills will make you stand out.
✨Tip Number 3
Network with current stewards or staff if you can. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and keen to be part of the team!
✨Tip Number 4
Remember, apply through our careers website! It’s the only way to get your application in. Make sure to follow the link and submit your details – we can’t wait to see you join our matchday family!
We think you need these skills to ace Matchday Stewards in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you can contribute to creating a safe and enjoyable matchday experience for our supporters.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share your unique experiences and how they make you a great fit for our matchday family.
Follow the Application Process: Remember, we can’t accept email applications for this role. Make sure you apply through our careers website to ensure your application is considered. It’s super easy!
Prepare for the Assessment Day: If your application is successful, you’ll be invited to an assessment day. Brush up on your communication skills and be ready to demonstrate how you can help us keep things running smoothly on matchdays.
How to prepare for a job interview at Newcastle United FC
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Matchday Steward entails. Familiarise yourself with the different roles like Safety Stewards and Turnstile Operators. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, think of examples from your past experiences where you've provided great service. Be ready to discuss how you handled difficult situations or ensured a positive experience for others, as this will demonstrate your suitability for the job.
✨Emphasise Communication Skills
Communication is crucial in ensuring a safe and enjoyable matchday experience. Prepare to talk about how you effectively communicate with team members and the public. You might even want to practice answering common interview questions out loud to boost your confidence.
✨Align with Their Values
The company values equality, diversity, and inclusion, so be prepared to discuss how you embody these principles. Share any experiences that highlight your commitment to creating an inclusive environment, as this will resonate well with the interviewers.