Safe Recovery Officer

Hours: 14.8 hours a week. This role will be a job share - this role will do 14.8 hours while the other job share will do 22.2 hours to make up a full-time post.

Contract: Fixed term contract

Location: Castle House, Newcastle-under-Lyme

About the job: This is an exciting opportunity to join our dynamic hard-working team where no two days are the same. We are looking to recruit a passionate and creative Safe Recovery Officer as part of a job share. Are you passionate about helping people overcome complex challenges and achieve positive, lasting change? We are seeking a dedicated and compassionate Safe Recovery Officer to join our team, working at the heart of our approach to supporting vulnerable residents in the borough.

This role will work closely with the Vulnerability Hub and partner organisations, to support individuals with complex needs. You will work directly with vulnerable residents, helping them access support, build resilience, improve wellbeing, and address the root causes of issues affecting their lives. By taking a person and trauma-informed approach, you will help individuals achieve sustainable outcomes.

You will have experience of working with people in crisis who may be suffering from poor mental health, alcohol and substance misuse, hoarding and at risk from homelessness. At the centre of this role is a commitment to delivering a person-centred approach, recognising that every individual's circumstances, experiences and aspirations are unique. You will work alongside customers to understand not just the challenges they face, but also their strengths, capabilities and goals. By building trusted relationships and empowering people to make informed choices, you will support them to overcome barriers, increase independence, improve their wellbeing and achieve sustainable, long-term positive change in their lives.

What we’re looking for: You will be someone who genuinely believes in people's ability to make positive changes in their lives when provided with the right support, encouragement and opportunities. You will understand the importance of building trusting relationships, listening without judgement and working with individuals at their own pace. Using a person-centred and strengths-based approach, you will be passionate about helping people identify solutions, overcome barriers and achieve meaningful improvements in their wellbeing, independence and life circumstances.

Why work for us? Newcastle-under-Lyme is a borough with big ambitions. We’ve already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities. If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop. We recruit people who share our vision and values, people who have the drive to deliver our ambitious council plan.

Our historic borough is a place of marked contrasts. We are the home of a world-class University at Keele, a leading light known internationally for its research and sustainability record, which stands side by side with former mining communities including some which register amongst the most deprived areas in the country. Our Borough is also a mixture of urban centres, affected by some of the same social issues facing our neighbouring city, Stoke-on-Trent, but also outstanding rural landscapes in our less populated villages. Our plans and priorities aim to address the needs of all our communities.

Our People offer: We reward our people with a competitive range of benefits including:

• Access to the local government pension scheme
• Minimum 24 days annual leave plus 5 extra days after 5 years' service
• Flexible working options and family-friendly policies
• Local and national high street discounts
• Free car parking
• Wellbeing support including £12.50 per month Jubilee2 membership
• Green travel scheme including cycle to work and electric car salary sacrifice
• Free employee 24-hour employee assistance and counselling services, flu vaccination service and health checks

Should we receive a large number of applications, then this post could close sooner than the date stated. Shortlisted applicants will be contacted within two weeks of the closing date.

While we value diverse backgrounds and experiences, we are unable to provide visa sponsorship. Applicants must be able to prove they have the Right to Work in the U.K. We are committed to making our recruitment process as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the interview or assessment process please contact our People team (humanresources@newcastle-staffs.gov.uk).

Newcastle-under-Lyme Borough Council is committed to the employment and career development of disabled people, armed forces and care leavers. As such we offer an interview guarantee scheme where you meet the minimum criteria for the role. By minimum criteria we mean you must provide us with evidence in your application and supporting information which demonstrates that you generally meet the level of skills and experience defined in the person specification and as indicated by the Disability Confident symbol.