At a Glance
- Tasks: Lead a team of drivers to ensure efficient waste collection and excellent customer service.
- Company: Join a forward-thinking council committed to community wellbeing and innovation.
- Benefits: Enjoy competitive pay, flexible hours, and a range of perks including discounts and wellbeing support.
- Other info: Opportunities for training and development in a supportive environment.
- Why this job: Make a real difference in your community while enjoying a great work-life balance.
- Qualifications: Must have HGV Class 2/LGV C and CPC card; experience in driving and collections preferred.
The predicted salary is between 28598 - 31022 £ per year.
Job opportunity: Collections Driver Team Leader
Vacancy reference: ECR000444/445
Salary: Grade 6 - £28,598 to £31,022 per annum
Hours: 37 hours per week.
Contract: Permanent
Location: Kutton Lane Depot, Newcastle-under-Lyme
About the job
Our team delivers high quality services, with a strong customer service ethos and a positive culture that promotes the wellbeing and health and safety of our people.
As a professional driver team leader you will lead a team of up to two crew members. You’ll have a strong team ethos motivating your own team as well as working closely with other team leaders and crews to ensure efficient service completion.
Day to day you’ll be responsible for the completion of collection rounds and team health and safety, providing feedback relating to collections and any issues encountered, using the in-cab device and assisting with bin loading.
You’ll have excellent customer service skills dealing with our residents in a polite and professional manner and will be able to explain our services confidently.
We’ll pay for your ongoing CPC and training which will all be done during the working day.
You\'ll have a sound health and safety knowledge of the industry, and will ensure that safe systems of work and incident reporting procedures are always followed.
If you\'re looking for an improvement to your work life balance, look no further. Here our drivers may start early but they also finish early (usually 2pm), giving you time to spend with family and friends or enjoying your favourite activities.
Requirements
Must be able to work weekends and Bank Holidays as required.
You will have a current valid HGV Class 2/LGV C and current CPC card. Ideally, you’ll have experience of stop-start HGV driving and manoeuvring in residential areas, have worked on collection services before and used in cab technology such as Bartec Collective.
We know that services collecting waste from residents and businesses are changing, and that providing ‘Green Skills’ for our people is a future investment.
Why work for us?
Newcastle-under-Lyme is a borough with big ambitions. We’ve already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities.
If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop. We recruit people who share our vision and values; people who have the drive to deliver our ambitious Council plan.
Our People Offer
We reward our people with a competitive range of benefits including: access to the local government pension scheme, minimum 24 days annual leave plus 5 extra days after 5 years\' service, flexible working options and family friendly policies, local and national high street discounts, free car parking, wellbeing support including £12.50 per month Jubilee2 membership, green travel scheme including cycle to work and electric car salary sacrifice, free employee 24 hour employee assistance and counselling services, flu vaccination service and health checks plus development and training opportunities.
Please contact Connie Copeland, Collections Manager, if you would like to discuss this opportunity further.
Closing date: 5pm on Thursday 16 October 2025
Should we receive a large number of applications, then this post could close sooner than the date stated.
Shortlisted applicants will be contacted within two weeks of the closing date.
Interview date: Thursday 23 October 2025
Job opportunity: Collections Driver Team Leader employer: Newcastle Under Lyme Borough Council
Join our dynamic team at Newcastle-under-Lyme, where we prioritise employee wellbeing and foster a positive work culture. As a Collections Driver Team Leader, you'll enjoy a competitive salary, flexible working hours that allow for a better work-life balance, and comprehensive training opportunities, including ongoing CPC support. We value innovation and personal growth, ensuring our staff are equipped to deliver exceptional service while contributing to the community's transformation.
Contact Details:
Newcastle Under Lyme Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Job opportunity: Collections Driver Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know about opportunities at Newcastle-under-Lyme. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We want you to showcase your skills confidently, so role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with the hiring team, let them know why you’re excited about leading a driver team and how you can contribute to their vision of providing top-notch services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and being part of the positive culture we promote.
We think you need these skills to ace Job opportunity: Collections Driver Team Leader
Some tips for your application 🫡
Show Your Team Spirit:As a Collections Driver Team Leader, teamwork is key! Make sure to highlight your experience in leading teams and how you motivate others. We love seeing candidates who can bring that strong team ethos to the table.
Customer Service is Crucial:You’ll be dealing with residents daily, so it’s important to showcase your customer service skills. Share examples of how you've handled customer interactions professionally and politely. We want to see that you can represent us well!
Be Specific About Your Experience:When detailing your driving experience, be specific about your HGV Class 2/LGV C qualifications and any relevant collection services you've worked on. Mentioning your familiarity with in-cab technology like Bartec Collective will definitely catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Newcastle Under Lyme Borough Council
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety regulations, especially those relevant to the waste collection industry. Be ready to discuss how you've applied this knowledge in past roles, as it shows you're serious about keeping your team safe.
✨Show Off Your Leadership Skills
As a Collections Driver Team Leader, you'll need to motivate your crew. Think of examples where you've successfully led a team or resolved conflicts. Share these stories during the interview to demonstrate your leadership style and how you can inspire others.
✨Customer Service is Key
Since you'll be interacting with residents, highlight your customer service experience. Prepare to give examples of how you've handled difficult situations or provided excellent service in the past. This will show that you understand the importance of a positive community relationship.
✨Familiarise Yourself with In-Cab Technology
If you've used in-cab devices like Bartec Collective before, make sure to mention it! If not, do a bit of research on how these systems work. Showing that you're tech-savvy and willing to learn will impress the interviewers and demonstrate your readiness for the role.
