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- Tasks: Lead a team of drivers, ensuring efficient collection rounds and excellent customer service.
- Company: Join a forward-thinking council committed to community wellbeing and sustainability.
- Benefits: Competitive salary, flexible hours, generous leave, and ongoing training support.
- Why this job: Make a real difference in your community while enjoying a great work-life balance.
- Qualifications: Valid HGV Class 2/LGV C and CPC card required; experience in collection services preferred.
- Other info: Dynamic team culture focused on accountability, respect, and inclusivity.
The predicted salary is between 28598 - 31022 £ per year.
Salary: Grade 6 - £28,598 to £31,022 per annum, plus monthly vehicle preparation £118.09 and wash-off payments. Plus enhanced bank holiday and weekend payments where applicable.
Hours: 37 hours per week.
Contract: Permanent
Location: Kutton Lane Depot, Newcastle-under-Lyme
About the job: Our team delivers high quality services, with a strong customer service ethos and a positive culture that promotes the wellbeing and health and safety of our people. As a professional driver team leader you will lead a team of up to two crew members. You will have a strong team ethos motivating your own team as well as working closely with other team leaders and crews to ensure efficient service completion. Day to day you will be responsible for the completion of collection rounds and team health and safety, providing feedback relating to collections and any issues encountered, using the in-cab device and assisting with bin loading. You will have excellent customer service skills dealing with our residents in a polite and professional manner and will be able to explain our services confidently. We will pay for your ongoing CPC and training which will all be done during the working day. You will have a sound health and safety knowledge of the industry, and will ensure that safe systems of work and incident reporting procedures are always followed. If you are looking for an improvement to your work life balance, look no further. Here our drivers may start early but they also finish early (usually 2pm), giving you time to spend with family and friends or enjoying your favourite activities.
Requirements: Must be able to work weekends and Bank Holidays as required. You will have a current valid HGV Class 2/LGV C and current CPC card. Ideally, you will have experience of stop-start HGV driving and manoeuvring in residential areas, have worked on collection services before and used in cab technology such as Bartec Collective.
Our culture is all about getting the best out of our team by providing a range of benefits to everyone. We expect good teamwork, and focus on being accountable, respectful, and inclusive and achieving our goals.
Why work for us? Newcastle-under-Lyme is a borough with big ambitions. We have already started our transformation, however, we still need to find better ways of doing things because we are determined to do the very best we can for our communities. If our vision is to be the best, then we need the best people working for us. Our people are at the heart of what we do and have the freedom to innovate, grow and develop. We recruit people who share our vision and values; people who have the drive to deliver our ambitious Council plan.
Our People offer: We reward our people with a competitive range of benefits including; access to the local government pension scheme, minimum 24 days annual leave plus 5 extra days after 5 years' service, flexible working options and family friendly policies, local and national high street discounts, free car parking, wellbeing support including £12.50 per month Jubilee2 membership, green travel scheme including cycle to work and electric car salary sacrifice, free employee 24 hour employee assistance and counselling services, flu vaccination service and health checks plus development and training opportunities.
Contact: If you would like to discuss this opportunity further, please contact Connie Copeland, Collections Manager.
Closing date: We regularly recruit for Driver Team Leaders and are always interested in hearing from experienced, qualified candidates who may be a good fit for our service, so this advert will remain open for the time being and we will review applications on a regular basis. If you do not hear from us within 21 days of applying then it is likely that we did not feel you were suitable to be interviewed at this time.
Interview date: To be confirmed.
Collection Driver Team Leaders employer: Newcastle Under Lyme Borough Council
Contact Detail:
Newcastle Under Lyme Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection Driver Team Leaders
✨Tip Number 1
Get to know the company! Research their values and culture, especially around customer service and teamwork. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think about examples from your past experiences that highlight your skills in these areas, especially in a driving or team leader context.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and are keen to be part of our mission to improve services for the community.
We think you need these skills to ace Collection Driver Team Leaders
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, make sure to highlight your experience in leading teams. We love candidates who can motivate and inspire their crew, so share any examples of how you've done this in the past!
Customer Service is Key: Since you'll be dealing with residents, it's crucial to showcase your customer service skills. Tell us about times when you’ve gone above and beyond to help someone or resolve an issue – we want to see that you can represent our positive culture!
Health and Safety Matters: Don’t forget to mention your knowledge of health and safety practices. We’re all about keeping our team safe, so if you have experience with safe systems of work or incident reporting, let us know in your application!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to provide all the necessary details in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Newcastle Under Lyme Borough Council
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety regulations, especially those relevant to the waste collection industry. Be ready to discuss how you've applied these in past roles, as this will show your understanding of the responsibilities that come with being a Collection Driver Team Leader.
✨Show Off Your Team Spirit
Since teamwork is key for this role, think of examples where you've successfully led a team or collaborated with others. Highlight your ability to motivate and support your crew, as well as how you handle challenges together. This will demonstrate that you embody the strong team ethos they’re looking for.
✨Customer Service is King
Prepare to talk about your customer service experience. Think of specific instances where you dealt with residents or clients, especially in challenging situations. Being able to explain how you maintained professionalism and resolved issues will set you apart as a candidate who truly values customer satisfaction.
✨Get Familiar with In-Cab Technology
If you have experience with in-cab devices like Bartec Collective, make sure to mention it! If not, do a bit of research on how these systems work and be prepared to discuss how you would adapt to using new technology. Showing that you're tech-savvy can give you an edge in the interview.
