At a Glance
- Tasks: Lead transformation initiatives and ensure effective change management across the organisation.
- Company: Join Newcastle Building Society Group, a community-focused financial services provider with a strong regional presence.
- Benefits: Enjoy flexible working, competitive salary, generous leave, and a range of health and wellbeing perks.
- Other info: We celebrate diversity and encourage applications from all backgrounds to create an inclusive workplace.
- Why this job: Be at the forefront of organisational change, driving impact and fostering a culture of excellence.
- Qualifications: Must have senior leadership experience and recognised project management qualifications like PMP or Agile certifications.
The predicted salary is between 43200 - 72000 £ per year.
About the Role
As Head of Transformation Management Office, you will lead the function responsible for governing and enabling successful transformation across the organisation.
You\'ll ensure that change activity is prioritised, governed, and delivered in a consistent, transparent, and strategic manner, and will be the critical link between ambition and execution. Being accountable for embedding the frameworks, you will provide insights and processes that enable the organisation to manage change, with control and confidence.
You will provide visibility of change activity, ensure alignment to strategic priorities, and support value realisation by tracking performance, benefits, and risks throughout the change life cycle at an enterprise level.
Working closely with the Head of Delivery, you will ensure initiatives are mobilised effectively and that operational teams are ready and enabled to adopt change. Leading our newly formed Change and demand planning team, who will shape the transformation pipeline and drive maturity across the wider function, supporting a culture of delivery excellence, continuous improvement, and organisational readiness for change
About You
The successful candidate will have substantial experience in a senior leadership role with a recognised project and programme management qualifications such as PMP, PRINCE2, MSP, or Agile certifications.
You will have a strong track record of providing governance, assurance, and transparency to enterprise-level change initiatives. You must demonstrate the ability to support and oversee the delivery of enterprise-wide transformation programmes using consistent methodologies, robust controls, and clear reporting mechanisms that provide visibility across the full change landscape whilst designing and embedding transformation frameworks that govern planning, risk, and performance.
You will have a deep understanding of change and demand planning, resource capacity modelling, and the sequencing of activities, allowing the organisation to prioritise and allocate resources effectively across initiatives and a proven ability to track and report on benefits realisation and value delivery is essential.
You must be adept at aligning priorities and coordinating efforts across multiple directorates, reducing duplication and ensuring cross-functional collaboration by leveraging your background in managing interdependencies and complex initiatives. Strong commercial and financial acumen is essential, including experience in developing robust business cases, monitoring investments, and tracking performance to ensure efficient use of resources.
The successful candidate will help drive data-informed decision-making and monitor delivery performance through advanced tools such as Microsoft Project, JIRA, and Power BI and be highly proficient in interpreting complex data and presenting insights to a diverse range of stakeholders to improve leadership visibility, accelerating issue resolution, and strengthening overall delivery governance.
About Us
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.
The Group provides traditional financial services, helping people own their own home, plan and manage their finances and operate a 32-branch network across the North-East, North-West, Cumbria and Yorkshire. Our Strategic Solutions subsidiary owns the UK’s leading savings management platform and provides managed technology services to new challenger banks and other established providers.
As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.
What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:
Financial
- Corporate bonus scheme (on target 15%, up to a maximum 22.5%)
- Car Allowance £4,944
- Pension scheme (up to 9% employer contribution)
- Annual performance related pay reviews Colleague mortgage scheme
- Electric car salary sacrifice scheme
- Life assurance (4x salary) and income protection
- Access to our financial advisers
- Access to a range of high street and online discounts
Work/Life Balance
- A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
- 30 days’ annual leave + bank holidays
- The option to buy and sell up to 5 days’ holiday
- Hybrid working (typically 3 days’ home based)
- Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood
Health and Wellbeing
- Private medical insurance
- Access to a health cash plan through a Medicash scheme
- Access to an employee assistance programme
- Free onsite gym at our Cobalt head office and access to discounted gym’s
- Two paid volunteering days’ each year
- Cycle to work scheme
Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at
#J-18808-LjbffrHead of Transformation Management Operations in England employer: Newcastle Strategic Solutions
At Newcastle Building Society Group, we pride ourselves on being an inclusive employer that values diversity and fosters a culture of belonging. As the Head of Transformation Management Operations, you will benefit from a competitive salary, generous annual leave, and a flexible working environment, all while leading impactful change initiatives that shape our communities' financial futures. With robust employee growth opportunities and a commitment to work-life balance, this role offers a meaningful and rewarding career in a supportive and dynamic setting.
Contact Details:
Newcastle Strategic Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Transformation Management Operations in England
✨Tip Number 1
Familiarise yourself with the latest trends in transformation management and change governance. Being well-versed in current methodologies and frameworks will not only boost your confidence but also demonstrate your commitment to the role during discussions.
✨Tip Number 2
Network with professionals in the field of transformation management. Attend industry events or webinars where you can connect with others who have experience in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed change initiatives in the past. Highlight your ability to track performance and benefits realisation, as this aligns closely with the responsibilities of the Head of Transformation Management Operations.
✨Tip Number 4
Showcase your proficiency with tools like Microsoft Project, JIRA, and Power BI. Be ready to explain how you've used these tools to enhance visibility and governance in previous roles, as this is a key aspect of the position you're applying for.
We think you need these skills to ace Head of Transformation Management Operations in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in transformation management and leadership roles. Use specific examples that demonstrate your ability to govern and enable successful change initiatives.
Craft a Compelling Cover Letter:In your cover letter, explain why you are passionate about transformation management. Discuss how your qualifications, such as PMP or Agile certifications, align with the job requirements and how you can contribute to the organisation's goals.
Showcase Your Achievements:When detailing your work history, focus on quantifiable achievements related to change management. Highlight instances where you successfully tracked performance, managed risks, or improved processes within an enterprise-level context.
Prepare for Potential Questions:Anticipate questions related to your experience with governance and assurance in transformation programmes. Be ready to discuss your approach to aligning priorities across multiple directorates and how you have driven data-informed decision-making in past roles.
How to prepare for a job interview at Newcastle Strategic Solutions
✨Showcase Your Leadership Experience
As the Head of Transformation Management Operations, you'll need to demonstrate substantial experience in senior leadership roles. Be prepared to discuss specific examples of how you've successfully led transformation initiatives and provided governance in previous positions.
✨Highlight Your Project Management Qualifications
Make sure to mention your recognised project and programme management qualifications such as PMP, PRINCE2, or Agile certifications. Discuss how these qualifications have equipped you with the skills necessary to oversee enterprise-level change initiatives effectively.
✨Demonstrate Data-Driven Decision Making
Since the role involves driving data-informed decision-making, be ready to talk about your experience with tools like Microsoft Project, JIRA, and Power BI. Share examples of how you've used data to track performance and improve delivery governance.
✨Emphasise Cross-Functional Collaboration
The ability to align priorities across multiple directorates is crucial. Prepare to discuss how you've managed interdependencies and fostered collaboration in complex initiatives, ensuring that resources are allocated effectively across various projects.
