Newcastle Strategic Solutions Limited is seeking a Service Desk Adviser to join our IT team. You will act as the first point of contact for IT support across the organisation and external clients, delivering triage and first-line assistance through multiple channels.
You will log and prioritise incidents, work to resolve issues at first contact and keep users informed throughout the lifecycle. You will support desktops, laptops, mobiles, and Microsoft technologies, contribute to ITSM
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IT Service Desk Advisor: First-Line Support employer: Newcastle Strategic Solutions Limited
Newcastle Strategic Solutions Limited is an exceptional employer that prioritises employee development and a collaborative work culture. With a strong focus on coaching and support, you will have the opportunity to lead a dedicated team while driving service excellence in a vibrant Newcastle environment, known for its rich culture and community spirit.
Contact Details:
Newcastle Strategic Solutions Limited Recruitment Team
