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- Tasks: Engage with patients, manage appointments, and handle essential admin tasks.
- Company: Newcastle Medical Centre, a caring and supportive healthcare environment.
- Benefits: Join the NHS Pension Scheme and enjoy job security.
- Other info: Great opportunity for career growth in the healthcare sector.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: GCSEs in English and Maths, plus admin experience in a GP practice.
The predicted salary is between 24000 - 28000 £ per year.
Newcastle Medical Centre in Newcastle upon Tyne is looking for a Receptionist/Administrator to join their team. The role includes face-to-face contact with patients, booking appointments, and handling a variety of administrative tasks.
Ideal candidates should have GCSEs in English and Maths, additional administrative qualifications, and experience in a GP practice. Strong communication skills and basic IT knowledge are essential.
The position also includes enrollment in the NHS Pension Scheme.
Patient Care Navigator & Front Desk Administrator employer: Newcastle Medical Centre
Contact Detail:
Newcastle Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Navigator & Front Desk Administrator
✨Tip Number 1
Make sure to research Newcastle Medical Centre before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves face-to-face contact with patients, being able to convey information clearly and empathetically is key. Try role-playing common scenarios with a friend.
✨Tip Number 3
Brush up on your IT skills. Familiarise yourself with common software used in GP practices, as well as appointment booking systems. This will give you an edge and show that you're ready to hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Patient Care Navigator & Front Desk Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in a GP practice and any administrative qualifications you have. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about patient care and how your communication skills will benefit our team. Keep it friendly and professional – we love a personal touch!
Show Off Your IT Skills: Since basic IT knowledge is essential for this role, make sure to mention any relevant software or systems you’re familiar with. We appreciate candidates who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Newcastle Medical Centre!
How to prepare for a job interview at Newcastle Medical Centre
✨Know Your Stuff
Make sure you understand the role of a Patient Care Navigator & Front Desk Administrator. Familiarise yourself with common administrative tasks in a GP practice, and be ready to discuss your experience with booking appointments and handling patient queries.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with patients or colleagues in the past. Think about times when you resolved conflicts or provided excellent customer service.
✨Brush Up on Basic IT Skills
You’ll need basic IT knowledge, so be prepared to discuss any software or systems you’ve used in previous roles. If you have experience with appointment booking systems or patient management software, make sure to highlight that!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might want to ask about the team dynamics or what a typical day looks like at Newcastle Medical Centre.