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- Tasks: Join our cleaning team to keep Newcastle Airport spotless and welcoming for millions of passengers.
- Company: Newcastle International Airport, a multi-award winning hub connecting the North East to the world.
- Benefits: Enjoy free parking, generous leave, gym access, and employee discounts.
- Why this job: Be part of a dynamic environment and contribute to a world-class customer experience.
- Qualifications: Positive attitude, time-management skills, and a passion for cleanliness.
- Other info: Flexible shifts with a 4 on 4 off rota; transport access is essential.
The predicted salary is between 22000 - 30000 £ per year.
Join our Cleaning Services Team at Newcastle International Airport! A great opportunity has arisen for a full-time operative within our Cleaning Services Department. Be part of a dedicated airport cleaning team and play a vital part in keeping one of the region’s most dynamic environments running smoothly.
In this fast-paced and customer-focused role, you are responsible for the efficient, safe and compliant delivery of cleaning and support services to the airport company, its customers, and its business partners. You’ll help create a welcoming, spotless, and well-maintained space that enhances the passenger experience and supports the smooth operation of airport activities.
About You
You will be required to work independently on all aspects of the department’s varied operations in line with the needs of our customers and business partners. You’ll have a positive attitude and effective time-management skills which are essential in this role.
Responsibilities
- Adopt appropriate performance standards and the expected standards of behaviour to ensure an exceptional level of customer service is consistently applied.
- Work safely and contribute towards the achievement of departmental and corporate health and safety targets and objectives.
- Ensure that all relevant departmental equipment is inspected, tested and maintained as required and report to your manager when this is not within the required standards.
- Possess proficiency in all aspects of a cleaning routine and a passion for delivering outstanding service.
- Enjoy dealing with a diverse and varied workload and be able to overcome operational challenges as they arise.
Requirements
Due to the 24-hour operation of the airport, the work pattern will require flexibility regarding start and finish times, although these will be given in advance. The role operates on a 4 on 4 off rota, which is a combination of 2 day shifts from 7:15 am – 7:15 pm and 2 night shifts from 7:15 pm – 7:15 am. The shift times are consistent across 365 days of the year, inclusive of weekends and bank holidays; therefore the ability to access transport to work is essential.
Benefits
- Free on-site car parking whilst at work
- Reduced parking charges – Park & Fly
- Generous annual leave entitlement
- Access to contributory pension scheme
- Company-paid life insurance – Death in service
- Salary sacrifice – vehicle purchase scheme
- Tyne & Wear Metro season ticket
- Discounted car servicing and repairs
- Access to World Duty Free
- On-site occupational health support
- On-site physiotherapist
- Employee assistance programme support
- Subsidised private healthcare
- Cycle to work scheme
- Employee discounts at airport retail / catering outlets
- Company and performance-related bonus scheme
- Subsidised membership to our on-site gym
Equal Opportunity
Newcastle Airport Limited promotes the equality of opportunity. Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.
Cleaning Operative - 42 Hours per week in Newcastle upon Tyne employer: Newcastle International Airport
Contact Detail:
Newcastle International Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operative - 42 Hours per week in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research Newcastle International Airport and its values. When you walk in for your interview, show that you understand their commitment to customer service and sustainability. It’ll make you stand out as someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your skills match the role. Be ready to share examples of how you've tackled challenges in previous jobs, especially in cleaning or customer service. We want to see your passion for delivering outstanding service!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look neat and professional when you arrive. A clean and tidy appearance reflects the role you're applying for, and it shows that you take pride in your work—something that’s super important in a cleaning operative position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team at Newcastle International Airport!
We think you need these skills to ace Cleaning Operative - 42 Hours per week in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for cleanliness and customer service shine through! We want to see that you’re excited about the role and ready to contribute to our award-winning team at Newcastle International Airport.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous cleaning roles or customer service experience that aligns with what we’re looking for in a Cleaning Operative.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can manage their time effectively and work independently!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Newcastle International Airport.
How to prepare for a job interview at Newcastle International Airport
✨Know the Airport Inside Out
Before your interview, do some research on Newcastle International Airport. Familiarise yourself with its services, recent achievements, and sustainability efforts. This shows your genuine interest in the role and helps you connect your skills to their mission.
✨Showcase Your Cleaning Skills
Be ready to discuss your experience with cleaning routines and equipment. Highlight any specific techniques or products you’re familiar with that align with the airport's high standards. Practical examples of how you've maintained cleanliness in previous roles will impress the interviewers.
✨Demonstrate Flexibility and Team Spirit
Since the role requires a flexible work pattern, be prepared to talk about your availability and willingness to adapt. Share examples of how you've worked effectively in a team, especially in fast-paced environments, to show you can handle the dynamic nature of airport operations.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Prepare to discuss how you’ve gone above and beyond for customers in past positions. Use specific anecdotes that illustrate your positive attitude and commitment to creating a welcoming environment, which is crucial for enhancing passenger experiences.