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- Tasks: Join our cleaning team to keep Newcastle Airport spotless and welcoming for millions of passengers.
- Company: Newcastle International Airport, a multi-award winning hub connecting the North East to the world.
- Benefits: Enjoy free parking, generous leave, health support, and discounts at airport outlets.
- Why this job: Be part of a dynamic environment and contribute to an award-winning customer experience.
- Qualifications: Positive attitude, effective time management, and a passion for outstanding service.
- Other info: Flexible shifts on a 4 on 4 off rota, with excellent career growth opportunities.
The predicted salary is between 20000 - 28000 £ per year.
Join our Cleaning Services Team at Newcastle International Airport!
About the role
A great opportunity has arisen for a Full-Time Operative within our Cleaning Services Department. Be part of a dedicated airport cleaning team and play a vital part in keeping one of the region’s most dynamic environments running smoothly. In this fast-paced and customer-focused role, you are responsible for the efficient, safe and compliant delivery of cleaning and support services to the airport company, its customers, and its business partners. You’ll help create a welcoming, spotless, and well-maintained space that enhances the passenger experience and supports the smooth operation of airport activities, making every journey start and end on a high standard of care.
About you
You will be required to work independently on all aspects of the department’s varied operations in line with the needs of our customers & business partners. You’ll have a positive attitude and effective time management skills which are essential in this role.
Responsibilities include:
- Adopt appropriate performance standards, and the expected standards of behaviour to ensure that an exceptional level of customer service is consistently applied, whilst delivering all aspects of the departmental remit.
- Work safely and contribute towards the achievement of departmental and corporate health and safety targets and objectives.
- Ensure that all relevant departmental equipment is inspected, tested and maintained as required and feedback to your manager when this isn’t within the required standards.
The successful candidate will be proficient in all aspects of a cleaning routine and possess a passion for delivering outstanding service. They will need to enjoy dealing with a diverse and varied workload and be able to overcome operational challenges as they arise.
Requirements
Due to the 24 hour operation of the airport, the work pattern will require the candidate to be flexible regarding start and finish times, although these will be given in advance. The role operates on a 4 on 4 off rota, which is a combination of 2 x day shifts from 7.15am - 7.15pm and 2 x night shifts from 7.15pm - 7.15am. The shift times are consistent across 365 days of the year, inclusive of weekends and Bank Holidays, therefore the ability to access transport to work is essential.
Why come onboard?
- Free on-site car parking whilst at work
- Reduced parking charges Park & Fly
- Generous annual leave entitlement
- Access to contributory pension scheme
- Company Paid Life Insurance - Death in service
- Salary Sacrifice - Vehicle purchase scheme
- Tyne & Wear Metro season ticket
- Discounted car servicing and repairs
- Access to World Duty Free
- On-site occupational health support
- On-site physiotherapist
- Employee assistance programme support
- Subsidised private healthcare
- Cycle to work scheme
- Employee discounts at airport retail/catering outlets
- Company and Performance related bonus scheme
- Subsidised membership to our on-site gym
Newcastle Airport Limited promotes the equality of opportunity. Being part of the Disability Confident Commitment means that we want to ensure all our organisational policies and processes are accessible and inclusive to everyone. This includes our recruitment strategies, and we welcome applications from all prospective candidates.
NB: Should we receive sufficient interest in the role, please be aware it may close earlier than the original advertised closing date.
Cleaning Operative - 42 Hours per week in Newcastle upon Tyne employer: Newcastle International Airport Ltd
Contact Detail:
Newcastle International Airport Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operative - 42 Hours per week in Newcastle upon Tyne
✨Tip Number 1
Get to know the airport! Familiarise yourself with Newcastle International Airport's services and values. This way, when you chat with the team, you can show off your knowledge and enthusiasm for being part of their award-winning environment.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the role and the company culture, plus it shows you're genuinely interested in joining the team.
✨Tip Number 3
Prepare for the interview by practising common questions related to cleaning and customer service. Think about how you can demonstrate your positive attitude and time management skills, as these are key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Cleaning Operative - 42 Hours per week in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Cleanliness: When you're writing your application, let us know why you love keeping things clean and tidy! Share any experiences you've had in cleaning roles or how you maintain a spotless environment in your daily life.
Highlight Your Customer Service Skills: Since this role is all about enhancing the passenger experience, make sure to mention any customer service experience you have. We want to see how you can contribute to our world-class service at the airport!
Be Flexible with Your Availability: Remember, the airport operates 24/7, so it's important to show that you're flexible with your working hours. Mention your willingness to work shifts, including nights and weekends, to demonstrate your commitment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to receive your application and get to know you better.
How to prepare for a job interview at Newcastle International Airport Ltd
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Cleaning Operative. Familiarise yourself with the specific tasks mentioned in the job description, like maintaining cleanliness and ensuring safety standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, be ready to share examples of how you've provided excellent service in previous jobs. Think about situations where you went above and beyond to meet customer needs, as this will highlight your commitment to creating a welcoming environment.
✨Demonstrate Flexibility
The job requires a flexible work pattern, so be prepared to discuss your availability and willingness to adapt to different shifts. Mention any past experiences where you successfully managed varying schedules or worked under pressure, as this will show you're ready for the demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the airport's sustainability initiatives. This shows your genuine interest in the company and its values, and it can also give you a better understanding of what to expect if you join the team.
