Ward Clerk in Newcastle upon Tyne

An exciting opportunity has arisen for a full-time enthusiastic, motivated and ideally experienced Ward Clerk to join our team on Ward 35 in the Northern Centre for Cancer care in the Freeman Hospital. We are looking for a dedicated, compassionate and approachable individual who will complement our team.

Our team is looking for a candidate who is reliable and highly organised with excellent communication skills. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands within a busy clinical area. The ideal candidate will have previous clerical experience along with excellent communication and IT skills. You should be able to work within departmental guidelines in compliance with government legislation and Trust policies and procedures. You should be able to manage your time effectively and have good organisational skills.

Interview Date: Tuesday 16 November 2026

15 hours per week working 7.30-15.30 on Thursday and Fridays.

Main duties of the job:

• Basic IT knowledge is essential.
• Previous NHS experience with e-record and working within a ward clerk environment is desirable.
• The role involves providing a front-line clerical service to clinical staff within the ward, ensuring an appropriate standard of support is delivered in a timely manner.
• You will provide a meet and greet service to visitors, patients and staff.
• A key responsibility is to ensure the timely and accurate inputting of data for in-patient activity, admissions, transfers and discharges of patients to and from the ward.
• Additional duties will include stock ordering, supporting the nursing team and bed management team.
• Effective communication required to support the MDT along with timely communication.
• The post is suitable for an individual wishing to work as part of the multidisciplinary team, providing indirect patient care.
• There will be considerable communication with patients, families and clinical staff in the ward environment.
• The successful candidate will be required to work Thursday and Friday as this post will be a job share.

About us:

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust.

Job responsibilities:

• To provide and maintain efficient and effective administrative support to the Ward Sister/Charge Nurse and wider multidisciplinary team.
• Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
• Scan documents, update e-record and plan the admission and discharge of patients.
• Applicants must have excellent communication skills with a pleasant, welcoming personality.
• Good IT and organisational skills are required.

Person Specification:

Qualifications & Education:

• NVQ 2 level qualification/experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.
• Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent.

Knowledge & Experience:

• Previous experience working within the NHS.
• Knowledge of the eRecord, Mermaid, Casis, ERA and/or Tracking systems.

Skills & Abilities:

• Basic IT skills.
• Ability to communicate with members of the public and healthcare providers.
• Able to work effectively alone or as part of the multidisciplinary team.
• Effective organisation and time management skills.

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.