The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Junior IT Service Desk Analyst to join a dedicated team reporting to the IT Service Desk Team Leader. You will handle user queries, log incidents, and help maintain service levels in a busy hospital IT environment.
Key requirements include ITIL knowledge and ServiceNow experience, with a focus on confidentiality and rapid problem resolution. Flexible shifts and NHS perks are part of the role.
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Junior IT Service Desk Analyst: Windows & ITIL Foundations in Newcastle upon Tyne employer: Newcastle Hospitals
The Newcastle upon Tyne Hospitals NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises the well-being of both staff and patients. With a strong commitment to professional development, employees have access to numerous growth opportunities, including advanced training and leadership roles, all while working in a vibrant city known for its rich history and community spirit.
