Business Analyst in Newcastle upon Tyne

The Integrated Laboratory Medicine (ILM) Directorate at The Newcastle upon Tyne Hospitals NHS Foundation Trust (NuTH) is seeking an enthusiastic and experienced Business Analyst to work within the Microbiology and Virology laboratory to join our digital transformation programme. This is an exciting opportunity to use your analyst expertise to help design, develop and implement our new Clinisys Laboratory Information Management System (LIMS).

We are looking for someone with strong experience in Microbiology/Virology laboratory processes and workflows, a good understanding of pathology digital systems, and an aptitude for technology and innovation. Experience of LIMS development or digital transformation would be advantageous.

Main duties of the job include:

• Working within a multidisciplinary team and under the guidance of the Microbiology and Virology Domain Lead.
• Contributing to the design, testing, implementation and integration of the new Clinisys LIMS and associated digital solutions.
• Developing safe, practical and fit-for-purpose digital workflows, identifying opportunities to streamline processes, improve efficiency, and reduce waste while supporting high-quality patient care.

This is a 24-month fixed-term post offering an excellent opportunity to develop your digital expertise while making a lasting contribution to pathology services across the Trust.

About You:

• You will be a motivated and proactive individual with experience of LIMS and laboratory equipment in a busy laboratory environment.
• You will have contributed to service improvement or digital transformation projects and be enthusiastic about improving laboratory services through technology.
• You will represent NuTH Microbiology/Virology as part of a regional collaboration, working with laboratory teams across other NHS Trusts and external suppliers to support the development and implementation of a single-instance LIMS.

You will:

• Thrive in a dynamic, fast-paced environment.
• Work confidently both independently and collaboratively.
• Demonstrate initiative, resilience and a solution-focused approach.
• Communicate effectively with colleagues at all levels.
• Be organised, analytical and confident managing competing priorities.
• Have a creative approach to problem-solving.
• Be enthusiastic about digital innovation in healthcare.
• Be proficient in Microsoft Office applications, including MS Visio.
• Be experienced in business analysis with BCS International Diploma in Business Analysis.

Qualifications & Education:

• Educated to post graduate degree level or equivalent level of qualification or experience e.g. IT, Business, Health.
• Be competent with the Microsoft Office Suite.
• Hold or be working towards the BCS International Diploma in Business Analysis.
• Hold a current recognised project management qualification, preferably PRINCE2 Practitioner or equivalent experience in project management techniques.

Knowledge & Experience:

• Experience of Product Management including requirements gathering, business process modelling, conversion of business requirements to functional requirements, creation of user stories and user cases, and supporting development of training materials.
• Experience of analysing and documenting multiple complex systems and processes.
• Experience of working effectively within a small team.
• Experience of communicating complex processes with a strong focus on detail.
• Experience of inter-agency working involving multiple and diverse partners.
• Experience of supporting executive level Project Boards.
• Experience of analysing and documenting needs and processes in other organisations of similar size and complexity within or outside of the NHS.
• Good understanding of Trust policies and procedures.
• Some 'hands-on' experience of a Laboratory Information Management System (LIMS) and data/work flows.

Skills & Abilities:

• Articulate and concise communicator - spoken and written.
• High level of competency with all Microsoft suite - Word, Excel, PowerPoint, Email.
• Competent user of business analysis tools including MS Visio.
• Analytical approach to achieve the required output and objectives.
• High level of attention to detail.
• Excellent facilitation and presentation skills.
• Strong interpersonal and influencing skills to advance changed ways of working.
• Able to work across multiple departments and assimilate highly complex and multi-stranded information.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.