Administration Assistant Rehabilitation
The closing date is 05 November 2026
This is a newly created team will consist of three qualified members of staff and one support staff member and will be co-located with the children's community team based at Regent Point.
The aim of this newly created team is to improve and enhance the services for children and families needing social care support, equipment, home adaptations across Newcastle.
The roles will be integrated within the children's community Occupational Therapy service, working closely with the wider therapy teams, to create a seamless and transparent experience for anyone referred to the service for equipment and/or adaptations reducing duplication and providing a more holistic approach to Occupational Therapy support.
Newcastle children's Occupational Therapy is a well-established service supporting children and their families/carers across a range of settings including the Great North Children's Hospital, specialist provision schools and mainstream school settings and their home environment.
The service will be hosted by Newcastle upon Tyne Hospital NHS Foundation Trust and have reporting responsibilities to Newcastle city council and social care services.
Main duties of the job
To provide administrative support to the children's Occuptional Therapy team based at regent point. The successful candidate will be responsible for working with the children's Occupational Therapy team, and developing robust methods of recording, managing and tracking the progress of children and their families referred to the service.
The successful candidate will require experience working with a range of IT platforms including system1, ELMS, Carefirst, Egress etc.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job responsibilities
- To contribute to the smooth delivery of rehabilitation services on the RVI/FH sites by ensuring appropriate administrative support and systems are implemented in Physiotherapy and Occupational Therapy.
Person Specification
KNOWLEDGE/ SKILLS
- Advanced keyboard skills
- Excellent organisational skills
- Able to act on own initiative
- Good oral and written communication skills
- Able to follow written procedures
- Able to use all office equipment e.g., photocopier/f/phone
- Excellent customer care skills
- Numerate and accurate
- Understanding Medical Terminology
- Willing to undertake necessary/additional training
EXPERIENCE
- Previous administrative/secretarial environment
- In-depth knowledge of Microsoft Office computer software packages (including databases / spreadsheets)
- eRecord
- Previous experience in collating and presenting information in Excel report format and using databases
- Previous NHS experience
QUALIFICATIONS
- 3 GCSEs or equivalent inc Maths & English
- RSA III or equivalent
- ECDL or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
The Newcastle upon Tyne Hospitals NHS Foundation Trust
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Administration Assistant Rehabilitation in Newcastle upon Tyne employer: Newcastle Hospitals
The Newcastle upon Tyne Hospitals NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises the well-being of both staff and patients. With a strong commitment to professional development, employees have access to numerous growth opportunities, including advanced training and leadership roles, all while working in a vibrant city known for its rich history and community spirit.
