At a Glance
- Tasks: Support race meetings, manage data, and assist with greyhound operations.
- Company: Join the vibrant team at Newcastle Greyhound Stadium.
- Benefits: Enjoy annual passes, hotel discounts, and health perks.
- Other info: Flexible hours with opportunities for growth in a diverse workplace.
- Why this job: Be part of an exciting environment and make customers smile.
- Qualifications: Team player with strong communication and organisational skills.
The predicted salary is between 20250 - 24750 £ per year.
Newcastle Greyhound Stadium are looking for lively and hardworking people to join our staff.
Our team’s friendly attitude is reflected by the smiles on the customer’s faces from the moment they enter the stadium until the moment they leave.
We pride ourselves on excellent customer service and are always looking for different ways to excel.
About the role
In this role you will be responsible for delivering the race meetings required with integrity.
You will grade cards for race meetings and perform racing office/race meeting duties as required.
Compliance with conditions imposed on the business by Government, Gambling Commission and The Greyhound Board of Great Britain (GBGB) need to be met or exceeded.
This role will include a variable working week pattern to meet the needs of the business, including evenings and weekends.
- Responsibilities for the successful Racing Office Assistant include (but not limited to):
- Support the racing office with trial and race meetings, including photo finish, data input, race statistics, printing programmes, and updating race information online.
- Assist with paddock and kennel duties: weighing in and kennelling greyhounds, microchip scanning, identity checks, and ensuring compliance with GBGB rules.
- Help with race day track operations, including starting races, operating the pick-up, and handling traps.
- Provide support to the tote and hospitality team during busy race meetings.
- Work flexible hours, including evenings and weekends, in line with the racing schedule.
- Maintain high standards of health & safety, security, and cleanliness across all areas.
The person we are looking for as a Racing Office Assistant has….
- A reliable team player who can also work independently.
- Strong communication skills and the ability to work under pressure.
- Willingness to learn and adapt to a variety of tasks.
- Greyhound Industry knowledge ideal.
- High level of interpersonal skills.
- Strong communication skills – able to communicate at all levels.
- Strong organizational skills.
- Ability to work to strict pressured deadlines.
- Work Perks of being a Racing Office Assistant with us at ARC…
- 2 Annual Members passes, giving access to over 1500 racedays
- Hotel Discounts and Complimentary Golf
- Annual leave starting at 22 days increasing up to 28 in line with length of service
- Pension & Group life assurance schemes
- Healthshield - including 24hr GP
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company.
We welcome people from all backgrounds, ethnicities, cultures, and experiences.
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions.
We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
#J-18808-Ljbffr
Racing Office Assistant in Newcastle upon Tyne employer: Newcastle Greyhound Stadium
At Newcastle Greyhound Stadium, we pride ourselves on fostering a vibrant and inclusive work culture where every team member contributes to our commitment to exceptional customer service. As a Racing Office Assistant, you'll enjoy unique perks such as annual members passes, hotel discounts, and a supportive environment that encourages personal growth and development. Join us in creating memorable experiences for our guests while working in a dynamic setting that values diversity and teamwork.
Contact Details:
Newcastle Greyhound Stadium Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Racing Office Assistant in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Newcastle Greyhound Stadium. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Newcastle Greyhound Stadium
Don't be shy about reaching out to Newcastle Greyhound Stadium directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Racing Office Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Newcastle Greyhound Stadium and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Newcastle Greyhound Stadium
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
