Technology Performance Manager in Newcastle upon Tyne

About the Role

As the Technology Performance Manager, you are responsible for driving the effectiveness, efficiency, and value of the technology organisation. You will ensure that technology investments, budgets, and operational performance align with business strategy, deliver measurable outcomes, and maximise return on investment. Acting as a key interface between Technology, Finance, and Business Stakeholders to ensure budgets, investments, and performance are managed to deliver sustainable value across the enterprise. You will work closely with finance business partners to understand and promote correct accounting treatments across BAU and projects and have strong capital awareness. Strengthen the Technology control environment aligned finance requirements and be responsible for ensuring accurate timely information and cost data. You are to align the technology strategy and roadmap to budget and business priorities ensuring accurate tracking of time booking and resource utilisation across the function and ensuring transparency and accuracy of reporting.

About You

You should have proven experience in technology performance, portfolio management, or IT finance roles with a strong understanding of IT governance, investment management, and financial performance processes. It is important to have a good understanding of financial literacy and experience managing multi-million technology budgets whilst being commercially astute and confident working with financial data. In addition, you will have excellent analytical, reporting, and stakeholder management skills whilst being an effective communicator with the ability to bridge business and technology functions with excellent stakeholder management skills.

We are committed to building a resilient, secure, and forward‑looking organisation. Operational Resilience is integral to how we protect our customers, our services, and our people. By joining us, you’ll be part of a team dedicated to maintaining strong governance, driving best practice, and supporting the continued evolution of our resilience capabilities across the Group and within NSSL (Newcastle Strategic Solutions). As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

Financial

• Corporate bonus scheme (on target 10%, up to a maximum 15%)
• Pension scheme (up to 9% employer contribution)
• Annual performance related pay reviews
• Colleague mortgage scheme
• Electric car salary sacrifice scheme
• Life assurance (4x salary) and income protection
• Access to our financial advisers
• Access to a range of high street and online discounts

Work/Life Balance

• A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
• 30 days’ annual leave + bank holidays
• The option to buy and sell up to 5 days’ holiday
• Hybrid working (typically 3 days’ home based)
• Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood

Health and Wellbeing

• Private medical insurance
• Access to a health cash plan through a Medicash scheme
• Access to an employee assistance programme
• Free onsite gym at our Cobalt head office and access to discounted gyms
• Two paid volunteering days each year
• Cycle to work scheme

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy.