Product Manager in Newcastle upon Tyne

As a Product Manager at Newcastle Strategic Solutions Ltd (NSSL), you’ll play a key role in shaping and evolving our product propositions. You’ll be responsible for identifying gaps in our offering and turning ideas into reality, from initial concept and development through to launch and continuous improvement.

You’ll own specific products and propositions end‐to‐end, influencing strategy and delivering a clear, commercially focused roadmap driven by client insight, data, and iterative product management practices. Working closely with teams across the business, you’ll ensure product design, delivery, and rollout are aligned to NSSL’s strategy and the wider Group purpose.

This is a hands‐on role where you’ll take accountability for outcomes, balancing customer needs, commercial value, and meeting regulatory requirements to deliver positive results for both internal and external customers.

About You

Experience of managing products across the full product management lifecycle is key for this role, including enhancing existing propositions and supporting new product launches. Much of the work will involve client‐driven product changes, so confidence managing frequent amendments, evolving requirements, and competing priorities is important.

Comfort working with technical teams and developers is essential. This includes shaping requirements, supporting delivery, and collaborating throughout development to ensure solutions are practical, scalable, and aligned to both client needs and business strategy.

A good understanding of financial services products, or experience working within a regulated environment, is preferred. An interest in digital trends and the use of data and insight to improve products and customer outcomes will support success in the role.

The role suits someone able to operate effectively in a fast‐paced environment, managing ambiguity while maintaining focus on value and quality. Strong communication skills are important, particularly the ability to explain complex product or regulatory concepts clearly and tailor messages for different audiences, including senior stakeholders and external clients.

Strong stakeholder management, collaboration, and commercial awareness are central to the role, alongside a clear understanding of risk management and regulatory responsibilities throughout the product lifecycle, including commercial impacts such as P&L drivers.

This role is Hybrid working with 2 days in our Cobalt office.

The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

Newcastle Strategic Solutions is the UK’s leading savings management platform and one of the North East’s most established and successful FinTechs! We provide savings management and technology services for new challenger banks and established providers across the UK. Our work has earned us an enviable reputation in the market as the best at what we do.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

Financial

• Corporate bonus scheme (on target 10%, up to a maximum 15%)
• Pension scheme (up to 9% employer contribution)
• Annual performance related pay reviews
• Colleague mortgage scheme
• Electric car salary sacrifice scheme
• Life assurance (4x salary) and income protection
• Access to our financial advisers
• Access to a range of high street and online discounts

Work/Life Balance

• A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
• 30 days’ annual leave + bank holidays
• The option to buy and sell up to 5 days’ holiday
• Hybrid working (typically 3 days’ home based)
• Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood

Health and Wellbeing

• Private medical insurance
• Access to a health cash plan through a Medicash scheme
• Access to an employee assistance programme
• Free onsite gym at our Cobalt head office and access to discounted gyms
• Two paid volunteering days each year
• Cycle to work scheme

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy.