At a Glance
- Tasks: Lead the development of a purpose-driven commercial strategy for sustainable growth.
- Company: Join Newcastle Building Society, a member-owned mutual focused on community and inclusivity.
- Benefits: Enjoy competitive salary, flexible working, generous leave, and health perks.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Shape the future of finance while making a positive impact in communities.
- Qualifications: Proven experience in strategic leadership, product management, and customer-focused development.
The predicted salary is between 75000 - 90000 £ per year.
As Director of Commercial, Product & Place, you will play a pivotal role in shaping and delivering a purpose-led commercial strategy that drives sustainable growth and deepens member value. Reporting to the Managing Director, you will lead the development of a scalable model that aligns product, pricing, distribution and place-based delivery to meet evolving member and community needs.
This is a highly strategic leadership role, responsible for end-to-end ownership of mortgages and savings propositions across their full lifecycle – from design and pricing through to performance and optimisation. You’ll ensure our products remain competitive, deliver fair value, and support positive customer outcomes.
Working across Product, Commercial and Place, you will bring together cross-functional teams to create innovative, member-centric propositions that reflect local market dynamics and regional priorities. You will embed a disciplined, insight-led approach to commercial decision-making, enabling stronger segmentation, pricing capability and portfolio performance.
About You
You will be a strategic commercial leader with a strong track record of delivering growth through customer-focused product and proposition development. You bring deep expertise in product, pricing and portfolio management, alongside the ability to translate insight into clear, actionable strategy. Driven by purpose and values, you will be passionate about creating positive outcomes for customers and communities, balancing commercial performance with long-term sustainability.
You are comfortable operating at pace and making high-quality decisions in complex, ambiguous environments. You are highly collaborative by nature, with the ability to influence at senior levels and align diverse stakeholders behind a shared vision. Your leadership style builds trust, encourages innovation, and develops high-performing, inclusive teams.
With a strong understanding of regulatory frameworks and governance, you bring sound judgement, ethical decision-making, and a focus on risk awareness. You combine this with sharp commercial acumen – confident in balancing risk and reward to deliver sustainable business outcomes. Above all, you are motivated by the opportunity to shape the future of a purpose-led organisation – creating a clear vision, building capability, and delivering meaningful impact for members and the communities we serve.
About Us
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.
As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.
What do you get in return?
- Financial: Corporate bonus scheme (on target 20%, up to a maximum 30%), Pension scheme (up to 9% employer contribution), Annual performance related pay reviews, Colleague mortgage scheme, Electric car salary sacrifice scheme, Life assurance (4x salary) and income protection, Access to our financial advisers, Access to a range of high street and online discounts.
- Work/Life Balance: A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions, 30 days’ annual leave + bank holidays, The option to buy and sell up to 5 days’ holiday, Hybrid working (typically 3 days’ home based), Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood.
- Health and Wellbeing: Private medical insurance, Access to a health cash plan through a Medicash scheme, Access to an employee assistance programme, Free onsite gym at our Cobalt head office and access to discounted gyms, Two paid volunteering days each year, Cycle to work scheme.
Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you.
Why work here?
People are the focus of absolutely everything we do. We believe in people, we care deeply about their hopes, their dreams and their wellbeing. And that applies equally to our customers, our communities and our colleagues – which means you, if you choose to work here. It’s important to us that you know if you join us we will welcome you, respect you, encourage you and help you to achieve your goals.
Director of Commercial, Product and Place employer: Newcastle Financial Advisers Limited
At Newcastle Building Society, we pride ourselves on being an inclusive employer that values diversity and fosters a supportive work culture. Located in the vibrant Cobalt Business Park, our team enjoys a competitive salary, generous benefits including flexible working options, and a strong focus on employee wellbeing and development. Join us to make a meaningful impact in our communities while advancing your career in a purpose-led organisation.
Contact Details:
Newcastle Financial Advisers Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of Commercial, Product and Place
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for the Director of Commercial, Product and Place role. A personal recommendation can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, especially their values and recent projects. This will help you tailor your answers and show that you're genuinely interested in shaping their purpose-led commercial strategy.
✨Tip Number 3
Showcase your leadership style! Be ready to discuss how you've built trust and encouraged innovation in past roles. Highlighting your collaborative nature will resonate well with the team-oriented culture they value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Director of Commercial, Product and Place
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Director of Commercial, Product and Place. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:This role is all about strategic leadership, so don’t shy away from sharing examples of how you've led teams or projects in the past. We want to see your ability to influence and inspire others!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Newcastle Financial Advisers Limited
✨Know Your Stuff
Before the interview, dive deep into the company's mission and values. Understand their products, especially in mortgages and savings, and be ready to discuss how your experience aligns with their purpose-led approach.
✨Showcase Your Strategic Mindset
Prepare examples that highlight your strategic leadership skills. Think about times when you’ve successfully developed customer-focused propositions or driven growth through innovative product management. Be ready to discuss how you can bring this expertise to the role.
✨Be Collaborative
This role requires working across various teams, so come prepared to talk about your collaborative experiences. Share specific instances where you’ve influenced stakeholders or built high-performing teams, showcasing your ability to align diverse groups behind a shared vision.
✨Demonstrate Ethical Decision-Making
Given the importance of regulatory frameworks, be ready to discuss how you balance risk and reward in decision-making. Prepare to share examples of how you've navigated complex situations while maintaining ethical standards and delivering positive outcomes for customers.
