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- Tasks: Lead client change initiatives and manage delivery across multiple contracts.
- Company: Join Newcastle Building Society, a community-focused mutual with a diverse culture.
- Benefits: Competitive salary, bonus scheme, pension contributions, and flexible working options.
- Other info: Inclusive workplace that values diversity and offers excellent career growth opportunities.
- Why this job: Make a real impact by delivering value to clients in a dynamic environment.
- Qualifications: Proven experience in managing change initiatives and leading cross-functional teams.
The predicted salary is between 35691 - 48288 £ per year.
Locations: Cobalt Business Park, Newcastle Upon Tyne
Time type: Full time
Posted on: Posted 4 Days Ago
Time left to apply: End Date: May 15, 2026 (9 days left to apply)
Job Requisition ID: JR737
Salary Band: MP3 £35,691 - £48,288
About the role
As Delivery Manager you will lead the day‐to‐day delivery of client change initiatives across multiple client contracts. Working closely with Product Management and Technology Engineering teams, you will plan, prioritise and oversee the delivery of technically developed change, ensuring outcomes meet agreed standards, align with client requirements, and that effort and cost are tracked and translated into revenue.
You will manage the full client initiative lifecycle, including requirements, planning, release dates, risks, issues, dependencies and reporting, applying appropriate governance and delivery controls throughout. Acting as a key liaison with client delivery teams, you will lead transition and handover activities to enable delivery at pace and ensure clear client acceptance of delivered initiatives.
Operating in a matrix environment, you will collaborate with cross‐functional teams, business sponsors and stakeholders, keeping colleagues engaged and informed. You will apply the most appropriate delivery approach (e.g. Waterfall or Agile), develop clear delivery plans with resource and financial visibility, manage risks and interdependencies, and support the development of Product and Client Change roadmaps, change readiness and value‐focused outcomes.
About you
You are an experienced Delivery Manager with a proven track record of managing multiple concurrent change initiatives within a fast‐paced, regulated environment. You have worked across adaptive delivery frameworks, including Waterfall, Agile and end‐to‐end Product Lifecycle Management, and understand how to apply the right approach to different delivery contexts.
You have experience leading cross‐functional delivery teams in matrix‐managed environments and working closely with Operational and Technology teams to ensure clear ownership and a strong focus on delivering value for clients.
You bring strong applied knowledge of delivery planning, RAIDD / RAPID management, governance compliance and reporting. You are confident using tools such as MS Project, JIRA, MS Planner and data visualisation tools (e.g. MS Power BI) to ensure delivery information is accurate, transparent and accessible.
You are highly effective at stakeholder engagement and communication, able to influence up to Senior Management level and bring people together around shared goals. You are comfortable in client‐facing environments and understand your impact on the Society’s reputation.
You also have strong experience leading people through change, including business and technical readiness, client readiness and change management, alongside a solid understanding of demand and capacity planning, financial planning and risk‐based priority management.
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.
As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.
Financial
- Corporate bonus scheme (on target 10%, up to a maximum 15%)
- Pension scheme (up to 9% employer contribution)
- Annual performance related pay reviews
- Colleague mortgage scheme
- Electric car salary sacrifice scheme
- Life assurance (4x salary) and income protection
- Access to our financial advisers
- Access to a range of high street and online discounts
Work/Life Balance
- A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
- 30 days’ annual leave
Delivery Manager employer: Newcastle Financial Advisers Limited
Contact Detail:
Newcastle Financial Advisers Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching common questions for Delivery Managers. Think about how your experience aligns with the job description and be ready to share specific examples of your past successes.
✨Tip Number 3
Showcase your skills! Bring along a portfolio or examples of your previous work that demonstrate your ability to manage change initiatives effectively. This will help you illustrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery Manager role. Highlight your experience with managing change initiatives and working in fast-paced environments. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of your past successes in delivery management and how they relate to our needs at StudySmarter.
Showcase Your Tools Proficiency: Mention your experience with tools like MS Project, JIRA, and MS Power BI. We love seeing candidates who are comfortable with these tools, as they play a big part in our delivery processes. Make sure to highlight any relevant projects you've worked on!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Newcastle Financial Advisers Limited
✨Know Your Delivery Frameworks
Make sure you brush up on your knowledge of delivery frameworks like Agile and Waterfall. Be ready to discuss how you've applied these in past roles, especially in managing multiple change initiatives. This will show that you understand the nuances of different approaches and can adapt to the needs of the role.
✨Showcase Stakeholder Engagement Skills
Prepare examples of how you've effectively engaged with stakeholders at various levels. Highlight your communication strategies and how you've influenced decisions. This is crucial for a Delivery Manager, as you'll need to keep everyone aligned and informed throughout the project lifecycle.
✨Demonstrate Financial Acumen
Be ready to talk about your experience with financial planning and tracking costs. Discuss how you've managed budgets in previous projects and ensured that delivery aligns with financial goals. This will demonstrate your ability to translate effort into revenue, which is key for this role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a matrix environment. Think of specific challenges you've faced in past projects and how you overcame them. This will help interviewers see your practical application of governance and delivery controls in action.