Enjoy helping customers and making the sale? Join our team.
We’re looking for an enthusiastic, proactive Sales Advisor who combines good drum knowledge with friendly service and the confidence to turn enquiries into sales.
You’ll help everyone from first-time buyers to experienced players find the right equipment, building relationships that keep customers coming back.
What you’ll do
- Advise customers in our showroom, over the phone and online.
- Prepare quotes, follow up enquiries and confidently close sales.
- Recommend equipment to suit customers’ needs and budgets, offering alternatives where needed.
- Process online orders, check stock and work with suppliers to keep orders moving.
- Keep customers informed, resolve queries and maintain accurate records.
- Work with the team with pre-loved enquiries, deliveries, dispatch and showroom presentation.
What you’ll bring
- Good working knowledge of drums, cymbals, hardware and accessories.
- Sales or customer-service experience, ideally in music retail.
- A friendly, confident approach and clear communication skills.
- Initiative, organisation and a commitment to following things through.
- Confidence using computers and a willingness to help your colleagues.
- Work with the team on packing deliveries and general shop duties.
- Experience with Brightpearl or Shopify would be useful.
Why Drum UK?
Put your knowledge to work in a specialist drum shop, surrounded by equipment you’re passionate about and customers who share your interest. You’ll have a varied, hands‑on role with the opportunity to build lasting customer relationships and contribute directly to the shop’s success.
Working hours: Initially 28 hours per week over four days including Saturdays, with the intention of increasing to 35 hours per week over five days including Saturdays.
Pay: £13.00 per hour.
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Contact Details:
Newcastle Drums Ltd T/A Drum Shop UK Recruitment Team
