At a Glance
- Tasks: Welcome students, process enrolments, and ensure a smooth experience during busy times.
- Company: Join The Supply Register supporting Newcastle College's vibrant community.
- Benefits: Gain valuable experience in a fast-paced environment with a supportive team.
- Other info: Full-time temporary role from mid-August to September 2026 with career growth potential.
- Why this job: Make a difference in students' lives while developing your skills in administration and customer service.
- Qualifications: Strong IT skills, excellent communication, and attention to detail are essential.
The predicted salary is between 25000 - 30000 £ per year.
The Supply Register is recruiting Enrolment Officers to support Newcastle College during its busy enrolment period. This is a fantastic opportunity for candidates with strong administration, customer service, and IT skills who enjoy working with people and can thrive in a fast‑paced environment.
Responsibilities
- Welcoming prospective students, processing enrolments, and ensuring a smooth and positive experience during one of the college’s busiest times of the year.
- Supporting students throughout the enrolment process.
- Accurately inputting and updating student information on college systems.
- Checking and verifying documentation.
- Providing excellent customer service to students, parents, and visitors.
- Responding to enquiries both in person and via email.
- Assisting with administrative tasks and data entry.
- Supporting college staff during the busy enrolment period.
- Ensuring records are maintained accurately and confidentially.
Qualifications
- Strong IT skills and confidence using databases and Microsoft Office.
- Excellent communication and customer service skills.
- Strong attention to detail and accuracy.
- Ability to work effectively in a fast‑paced environment.
- Professional and approachable manner.
- Enhanced DBS on the Update Service.
Desirable
- Previous administration experience.
- Experience working within education, student services, or customer‑facing roles.
- Experience handling sensitive information and documentation.
Job Details
Mid‑August to September 2026 – Full‑Time Temporary Opportunity.
Safeguarding Statement
The Supply Register and Newcastle College are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to appropriate safeguarding checks, including an enhanced DBS.
Enrolment Officer in Newcastle upon Tyne employer: Newcastle College
The Supply Register is an excellent employer, offering a dynamic work environment where Enrolment Officers can thrive during the bustling enrolment period at Newcastle College. With a strong emphasis on professional development, employees benefit from hands-on experience in a supportive atmosphere that values teamwork and exceptional customer service. Located in the heart of Newcastle, this role provides a unique opportunity to make a meaningful impact on students' educational journeys while enjoying a collaborative and inclusive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Enrolment Officer in Newcastle upon Tyne
✨Tip Number 1
Get to know the college and its values! Research Newcastle College and understand what they stand for. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with students and parents, think of scenarios where you might need to handle enquiries or resolve issues. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with databases and Microsoft Office. Maybe even bring examples of how you've used these tools effectively in past roles. This will demonstrate your capability to manage student information accurately.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're proactive and keen on joining our team. Don't miss out on this fantastic opportunity!
We think you need these skills to ace Enrolment Officer in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your strong administration and customer service skills. We want to see how your experience aligns with the role of Enrolment Officer, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the opportunity at Newcastle College and how you can contribute to making the enrolment process smooth for students.
Show Off Your IT Skills:Since strong IT skills are a must, mention any experience you have with databases and Microsoft Office. We love candidates who can confidently navigate technology, so give us the details!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Newcastle College
✨Know Your Stuff
Make sure you understand the role of an Enrolment Officer inside out. Familiarise yourself with the enrolment process at Newcastle College and be ready to discuss how your skills in administration, customer service, and IT can contribute to a smooth experience for prospective students.
✨Showcase Your People Skills
Since this role involves a lot of interaction with students and parents, practice demonstrating your excellent communication skills. Think of examples where you've provided outstanding customer service or resolved issues effectively, and be prepared to share these during the interview.
✨Attention to Detail is Key
Highlight your strong attention to detail by discussing past experiences where accuracy was crucial. You might want to mention any specific tools or methods you use to ensure that data entry and documentation are handled correctly, as this will resonate well with the interviewers.
✨Stay Calm Under Pressure
Working in a fast-paced environment can be challenging, so prepare to talk about how you manage stress and stay organised. Share strategies you’ve used in previous roles to handle busy periods, ensuring you convey your ability to thrive when things get hectic.
