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- Tasks: Handle consumer complaints and provide business advice while conducting complex investigations.
- Company: Join a dynamic Unitary Authority in Newcastle upon Tyne, a hub for growth and innovation.
- Benefits: Gain valuable experience in a supportive team with opportunities for skill development.
- Why this job: Make a real difference in consumer protection and public health while developing your expertise.
- Qualifications: Must hold a statutory qualification as a Weights and Measures Inspector.
- Other info: Collaborate with enforcement partners in a busy regulatory service.
The predicted salary is between 28800 - 43200 £ per year.
There has never been a more exciting time to work in Newcastle upon Tyne. As a Unitary Authority, we are widely recognised as a regional and national growth point, working with a range of local and regional partners, Central Government and businesses to deliver that vision.
The successful candidate will work as part of a small and dedicated team covering compliance issues for commercial businesses and residents, as part of a wider consumer protection and public health delivery agenda. This is an exciting opportunity to work with other enforcement partners within a very busy regulatory service.
As an experienced officer, the successful Trading Standards Officer candidate will be responsible for carrying out functions across the full remit of Trading Standards work – including dealing with consumer complaints and the provision of business advice. The successful candidate will also be responsible for undertaking complex investigations and contributing to a range of initiatives. There will be the opportunity to develop their skills in a specialist area of work. They will need to be self-motivated and able to work with the minimum of supervision.
The successful candidate should be able to demonstrate a broad technical background across a range of Trading Standards and related disciplines. It is also critical that they possess excellent people skills allied with the ability to listen, explain, negotiate and influence. They should be computer literate.
The minimum educational requirement for the post is the holding of the statutory qualification as a Weights and Measures Inspector granted under Section 73 of the Weights and Measures Act 1985.
Responsibilities- Carry out functions across the full remit of Trading Standards work, including dealing with consumer complaints and provision of business advice.
- Undertake complex investigations and contribute to a range of initiatives.
- Develop skills in a specialist area of work and operate with a high degree of self-motivation and minimal supervision.
- Collaborate with enforcement partners within a busy regulatory service.
- Broad technical background across a range of Trading Standards and related disciplines.
- Excellent people skills with the ability to listen, explain, negotiate and influence.
- Computer literate.
- Minimum educational requirement: statutory qualification as a Weights and Measures Inspector granted under Section 73 of the Weights and Measures Act 1985.
For an informal discussion, please contact David Ellerington on 07812 975282 or via email: david.c.ellerington@newcastle.gov.uk.
How to apply: Apply online at northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Before completing the form please ensure you read the supporting documents. Any communication sent to you regarding your application will be sent to the email address you have set up on your North East Jobs account, so you will need to ensure that you check your inbox.
Trading Standards Officer in Newcastle upon Tyne employer: Newcastle City Council
Contact Detail:
Newcastle City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Standards Officer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the Trading Standards field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Trading Standards regulations and recent developments. Practice common interview questions and think about how your skills align with the role. Confidence is key!
✨Tip Number 3
Showcase your people skills! During interviews, highlight your ability to listen, negotiate, and influence. Share examples of how you've successfully dealt with consumer complaints or provided business advice in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets seen. Plus, keep an eye on your email for any updates – they’ll come straight to your inbox!
We think you need these skills to ace Trading Standards Officer in Newcastle upon Tyne
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what the Trading Standards Officer role involves and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Skills: When filling out the application form, highlight your relevant experience and skills. We want to see how your background in Trading Standards and your people skills can contribute to our team. Don’t be shy – let us know what makes you stand out!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read, so make sure your points are organised and relevant.
Apply Through Our Website: Make sure to apply online at northeastjobs.org.uk. It’s super easy! Just hit 'Apply Now' and fill out the form. Remember to check your email regularly for any updates from us regarding your application – we’ll be in touch!
How to prepare for a job interview at Newcastle City Council
✨Know Your Trading Standards
Make sure you brush up on the key responsibilities of a Trading Standards Officer. Familiarise yourself with consumer rights, compliance issues, and the Weights and Measures Act 1985. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Show Off Your People Skills
Since this role requires excellent people skills, think of examples where you've successfully listened, explained, negotiated, or influenced others. Prepare to share these stories during the interview to showcase your ability to connect with both consumers and businesses.
✨Prepare for Complex Investigations
Be ready to discuss your experience with complex investigations. Think about specific cases you've handled, the challenges you faced, and how you resolved them. This will show your problem-solving skills and your ability to work independently.
✨Demonstrate Self-Motivation
As the role requires a high degree of self-motivation, come prepared with examples of how you've taken initiative in previous roles. Highlight situations where you worked with minimal supervision and achieved positive outcomes, proving that you can thrive in a busy regulatory environment.
