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- Tasks: Support customers through important life events like births, deaths, and marriages.
- Company: Join the Newcastle Register Office, a vital community service.
- Benefits: Competitive salary, flexible hours, and training provided.
- Why this job: Make a real difference in people's lives while developing your communication skills.
- Qualifications: Empathetic communicator with attention to detail and public speaking skills.
- Other info: Dynamic role with varied experiences and opportunities to meet diverse people.
The predicted salary is between 25000 - 31000 £ per year.
£29,064 - £31,022 (plus enhancements) per annum. Full time, permanent 37 hours per week, 1 Saturday in 3 contractual overtime with a rest day allocated in the week leading up to the Saturday at work. 5 Sundays and/or Bank holidays per year on contractual overtime. 6 days on call per year for which standby payments are paid.
About Newcastle Register Office
Are you looking for the opportunity to work as a Registration Officer? Do you enjoy engaging with the public, are you a good, empathetic communicator and listener? This is an opportunity to join the Registration Services Team, which is a high profile and essential service offering you the chance to guide and support our customers through some of their most important life events.
The Registration Service is responsible for the delivery of all civil registration functions in Newcastle upon Tyne including the registration of births, deaths, marriages and civil partnerships and citizenship ceremonies. The role requires you to apply the relevant statutory functions and obligations in accordance with legislation. Training will be given on Registration legislation and practice.
Working with customers at life changing and emotional times requires excellent communication skills. Our ceremonies can be attended by as few as 4 people or as many as 1000 so you must be a confident public speaker who can adapt their style to their audience and conduct ceremonies confidently and professionally. Your written communication skills are equally as important as the ability to capture and record data accurately and with great attention to detail is essential to the role.
The role includes weekend, bank holiday and standby working so you must have a flexible approach to work. Travel to venues within the city is required and transport to and from the venues is provided. This is a rewarding role offering great personal satisfaction, where you will have the opportunity to meet a hugely diverse range of people.
If you are looking for a rewarding, varied and complex role where no two days will be the same then this could be the role for you.
For more information on the post, contact Julie Cable at julie.cable@newcastle.gov.uk. Please include a phone number in your email. If you are successful we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.
Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Before completing the form, please ensure you read the supporting documents. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.
Registration Services Officer in Newcastle upon Tyne employer: Newcastle City Council
Contact Detail:
Newcastle City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registration Services Officer in Newcastle upon Tyne
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities of a Registration Services Officer. This way, when you get that interview, you can show off your knowledge and passion for helping people during their important life events.
✨Tip Number 2
Practice your public speaking skills! Since you'll be conducting ceremonies, being a confident speaker is crucial. Try rehearsing in front of friends or family to get comfortable with your delivery and adapt your style to different audiences.
✨Tip Number 3
Network like a pro! Connect with current or former Registration Services Officers on LinkedIn or at local events. They can provide insider tips and might even give you a heads-up about job openings before they're advertised.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, keep an eye on your email for any updates about your application – you don’t want to miss out!
We think you need these skills to ace Registration Services Officer in Newcastle upon Tyne
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Registration Services Officer. Make sure you understand the key responsibilities and skills required so you can tailor your application accordingly.
Show Off Your Communication Skills: Since this role involves engaging with the public during significant life events, it’s crucial to highlight your communication skills. Use clear and concise language in your application, and don’t forget to mention any relevant experience that showcases your ability to connect with people.
Be Detail-Oriented: Attention to detail is key for this position, especially when capturing and recording data. Make sure your application is free from typos and errors. Double-check everything before hitting submit – we want to see that you can present information accurately!
Apply Through Our Website: We encourage you to apply directly through our website at www.northeastjobs.org.uk. It’s straightforward and ensures your application goes straight to us. Plus, make sure to check your email regularly for any updates regarding your application!
How to prepare for a job interview at Newcastle City Council
✨Know Your Role
Make sure you understand the responsibilities of a Registration Services Officer. Familiarise yourself with civil registration functions and the importance of empathy in communication, as you'll be dealing with people during significant life events.
✨Practice Public Speaking
Since you'll be conducting ceremonies that can range from intimate gatherings to larger events, practice your public speaking skills. Try rehearsing in front of friends or family to build confidence and adapt your style to different audiences.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated in past roles. Highlight your ability to listen empathetically and convey information clearly, as these skills are crucial for guiding customers through emotional times.
✨Be Flexible and Ready to Adapt
Given the nature of the role, demonstrate your flexibility regarding working hours and travel. Be ready to discuss how you can manage weekend and bank holiday shifts while maintaining a positive attitude towards the varied demands of the job.
