At a Glance
- Tasks: Manage payments and ensure accurate allocation in line with council policies.
- Company: Join a passionate team dedicated to making Newcastle a better place.
- Benefits: Work from home, competitive salary, and opportunities for personal growth.
- Other info: Dynamic role with a focus on continuous improvement and teamwork.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and ability to handle high volumes of work.
The predicted salary is between 27000 - 33000 £ per year.
We are looking to recruit an Income Officer to work in Revenues and Benefits.
About Us: We work hard to make Newcastle a great place in which to live, work, and visit. You will be part of the diverse, talented, and resourceful teams that are striving to deliver our ambitions for our great city. If you are just as passionate and committed as us to making a difference to Newcastle and our people, join us and make a real difference. Our colleagues are committed to our values of proud, fair, and ambitious which are at the centre of everything we do.
The Job: As an Income Officer, you will contribute towards the timely and accurate allocation of payments received in accordance with Council policy and procedures. You will proactively investigate unidentified income and allocate it accurately to the correct accounts to prevent enquiries from budget managers whilst ensuring controls and reconciliations are carried out accurately and timely in accordance with financial regulations and procedures. Once training has taken place, there is an expectation that you will be working from home for most of the time.
The Candidate: To be successful, you will need to be enthusiastic, have excellent communication and negotiation skills, have the ability to process high volumes of work accurately within prescribed deadlines, and you must be dedicated to continuous improvement. If you are successful, we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.
Contact: Carolyn Gibson, Revenue and Benefits Manager at carolyn.gibson@newcastle.gov.uk for more information about this job.
Income Officer in Newcastle upon Tyne employer: Newcastle City Council
Newcastle City Learning (NCL) is an excellent employer that values communication and creativity, offering a supportive work environment where your contributions directly impact the community's educational landscape. With a commitment to employee growth and development, NCL provides opportunities for skill enhancement while fostering a culture of collaboration and respect. Working at either the Heaton Centre or Westgate College, you will enjoy a dynamic atmosphere that prioritises the welfare of children and vulnerable adults, ensuring that your role is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Income Officer in Newcastle upon Tyne
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Newcastle City Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Newcastle City Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Income Officer in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Newcastle City Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Newcastle City Council
✨Get to Know Public Sector Values
Before your interview with Newcastle City Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Newcastle City Council.
