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- Tasks: Help prevent homelessness by finding solutions for residents at risk and conducting assessments.
- Company: Join an award-winning council recognised for its impactful homelessness prevention work.
- Benefits: Make a real difference in people's lives while gaining valuable experience and skills.
- Why this job: Be part of a passionate team dedicated to ending homelessness in Newcastle.
- Qualifications: Understanding of homelessness issues, strong IT skills, and ability to work independently and collaboratively.
- Other info: Opportunity for personal growth in a supportive and dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Our aim is, wherever possible, to prevent homelessness at the earliest stage by helping residents to maintain the foundations for a stable life: somewhere to live, an income, financial inclusion and employment opportunities. We hope that this opportunity will attract interest from people who are committed to preventing and ending homelessness in Newcastle. This is an exciting opportunity to be part of an internationally recognised council for its homelessness prevention work as evidenced by the World Habitat 2020 Gold Award.
The role of the Homelessness Prevention Officer is to find homelessness prevention and relief options for residents at risk by working collaboratively with housing and homelessness services and other relevant partners. You will be joining an award-winning team recently recognised at the Staff Star awards 2025. This role can be demanding but rewarding, providing a real opportunity to help people to access the services they require.
A key part of this role is to carry out statutory homeless assessments making appropriate enquiries to inform decisions in line with national legislation and local policy aims and to determine the available options for the individual. You will need to have a good understanding of the issues surrounding homelessness and its prevention, along with IT and case recording and coordination skills. The ability to solve problems within the context of the Council’s policies and legal duties, manage a caseload and meet deadlines as well as being able to work on your own initiative and as part of the team is essential. You will also need to be able to negotiate and communicate empathetically with people whilst being sensitive to different life experiences.
Responsibilities:
- Find homelessness prevention and relief options for residents at risk by working with housing and homelessness services and partners.
- Carry out statutory homeless assessments with appropriate enquiries to inform decisions in line with national legislation and local policy aims.
- Determine available options for the individual based on assessment outcomes.
- Manage a caseload, meet deadlines, and work on own initiative as well as part of a team.
- Negotiate and communicate empathetically with people while being sensitive to different life experiences.
Qualifications:
- Good understanding of issues surrounding homelessness and its prevention.
- IT and case recording/coordination skills.
- Ability to solve problems within the Council’s policies and legal duties.
- Ability to work independently and as part of a team; strong organisational skills and ability to meet deadlines.
For an informal discussion please contact Kobir Ahmed or Debra Shiel.
Apply online at select 'Apply Now' and complete the online application form. Before completing the form please ensure you read the supporting documents. Any communication regarding your application will be sent to the email address you have set up on your Northeast Jobs.
Homelessness Prevention Officer in Newcastle upon Tyne employer: Newcastle City Council
Contact Detail:
Newcastle City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Prevention Officer in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the homelessness prevention sector, attend local events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the council’s recent initiatives and awards. Show us you’re genuinely interested in their work and how you can contribute to their mission of preventing homelessness. It’ll make you stand out from the crowd!
✨Tip Number 3
Practice your communication skills! Since empathy is key in this role, try role-playing scenarios with friends or family. This will help you articulate your thoughts clearly and show your understanding of sensitive issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to follow the process we’ve set up.
We think you need these skills to ace Homelessness Prevention Officer in Newcastle upon Tyne
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the key issues surrounding homelessness and its prevention. This will help you tailor your application to show that you're genuinely passionate about making a difference.
Showcase Your Skills: Highlight your IT and case recording skills in your application. We want to see how you can manage a caseload effectively and meet deadlines, so don’t hold back on sharing relevant experiences!
Be Empathetic: When discussing your experiences, focus on your ability to communicate empathetically with people from diverse backgrounds. This role is all about understanding different life experiences, so let that shine through in your application.
Apply Through Our Website: Make sure to apply online at our website by clicking 'Apply Now'. It’s super straightforward, and we’ll keep you updated via the email you provide, so don’t forget to check it regularly!
How to prepare for a job interview at Newcastle City Council
✨Know Your Stuff
Make sure you have a solid understanding of homelessness issues and prevention strategies. Brush up on local policies and legislation, as well as the services available in Newcastle. This knowledge will help you answer questions confidently and show your commitment to the role.
✨Showcase Your Empathy
As a Homelessness Prevention Officer, you'll need to communicate sensitively with individuals facing tough situations. Prepare examples from your past experiences where you've demonstrated empathy and effective communication. This will highlight your ability to connect with people and understand their unique circumstances.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you've tackled challenges in previous roles. Think of specific instances where you had to find solutions within policy frameworks. This will showcase your ability to navigate complex situations while adhering to legal duties and council policies.
✨Team Player Vibes
While independence is key, being part of a team is equally important. Prepare to talk about your experience working collaboratively with others, especially in high-pressure environments. Highlight your organisational skills and how you manage your caseload effectively while supporting your teammates.
