Newcastle City Council’s Adult Social CarePoint seeks a Contact Officer to be the front line for adults seeking social care support in Newcastle. You will respond to enquiries, screen cases, signpost to services and make referrals in a fast-paced, office-based role that operates 8am–5pm on a rota basis.
You will work with residents, carers and professionals, using professional judgment and strong communication to provide confidential, sensitive responses while following local policies and
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Enquiries & Referrals Officer - Adult Social Care in Newcastle upon Tyne employer: Newcastle City Council
Newcastle City Learning (NCL) is an excellent employer that values communication and creativity, offering a supportive work environment where your contributions directly impact the community's educational landscape. With a commitment to employee growth and development, NCL provides opportunities for skill enhancement while fostering a culture of collaboration and respect. Working at either the Heaton Centre or Westgate College, you will enjoy a dynamic atmosphere that prioritises the welfare of children and vulnerable adults, ensuring that your role is both meaningful and rewarding.
