We are seeking an Employee Services Officer to join our dynamic team within a Payroll and HR Administration environment providing services to the Council, Schools, Trusts and Multi Academies Trusts. This is an exciting opportunity for a detail-oriented professional who thrives in a high-volume setting and is passionate about delivering exceptional service.
About the Role:
As an Employee Services Officer, you will manage the full employment lifecycle from onboarding new starters to processing leavers, while ensuring accuracy and compliance.
Responsibilities:
- Posting job adverts and supporting managers through the full onboarding process.
- Preparing and processing monthly payroll, including additional hours, allowances, and contractual changes.
- Managing HR administration tasks such as issuing contracts and maintaining employee records.
- Monitoring sickness, maternity, paternity, and shared parental leave.
- Providing excellent customer care and meeting tight deadlines in a high-volume environment.
What We’re Looking For:
- Experience in HR administration or payroll.
- Good organisation and time management skills
- Strong attention to detail and ability to work under pressure.
- Excellent communication and customer service skills.
What We Offer:
- Flexible working hours (7am–7pm) under our flexi system.
- Hybrid working: minimum 2 days in the office after training.
- 25 days annual leave plus 8 bank holidays (rising to 29 days after 5 years).
- Option to buy additional leave.
- Excellent pension scheme and benefits, including retail discounts, car leasing, and salary sacrifice schemes.
- Agile start-up payment of £150 and IT equipment provided for home working.
Interviews will be held on Wednesday 23rd September.
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Employee Services Officer in Newcastle upon Tyne employer: Newcastle City Council
Newcastle City Learning (NCL) is an excellent employer that values communication and creativity, offering a supportive work environment where your contributions directly impact the community's educational landscape. With a commitment to employee growth and development, NCL provides opportunities for skill enhancement while fostering a culture of collaboration and respect. Working at either the Heaton Centre or Westgate College, you will enjoy a dynamic atmosphere that prioritises the welfare of children and vulnerable adults, ensuring that your role is both meaningful and rewarding.
