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- Tasks: Lead a dynamic team to support families and shape impactful social work.
- Company: Join Newcastle City Council, a vibrant community-focused organisation.
- Benefits: Enjoy hybrid working, competitive perks, and a supportive environment.
- Why this job: Make a real difference in children's lives while growing your career.
- Qualifications: Passion for social work and strong leadership skills required.
- Other info: Be part of a diverse team in a city that values creativity and kindness.
The predicted salary is between 28800 - 43200 £ per year.
This is your moment. Shape the Future. Feel Supported. Belong in Newcastle. Newcastle is more than a workplace—it’s a community. A vibrant, multicultural city where creativity, kindness, and resilience run deep. From the Quayside to Jesmond Dene, from Ouseburn’s indie cafés to our world‑class universities, this is a city that welcomes you and your ideas with open arms.
About the Role
We are recruiting to the exciting and brand‑new role of Assistant Team Manager to support our Family Help Service. Step into leadership and help shape a high‑performing team delivering brilliant social work. You’ll support the Team Manager, guide practitioners through varied and rewarding casework, and help embed Families First principles, promoting early help, strong multi‑agency relationships and practice, that puts children’s voices at the centre of day‑to‑day professional leadership that helps colleagues thrive.
Our Family Help Service
The ambition for Family Help in Newcastle is for families to receive the right support at the right time and at the first time from the right people. The level of support can vary depending on the needs of the family. Family Help is underpinned by relational practice. In Newcastle, we have established a Family Help Service which provides a seamless service throughout the targeted Early Help and Child in Need spectrum.
Within Family Help there is a range of skills and experience delivered by Family Help Keyworkers and Social Workers which encompasses our Family Help Lead Practitioners. Support is also provided by Family Support Workers who can deliver specific help to families. Family Help in Newcastle is locality‑based, meaning that professional relationships are established to support families and encompasses 8 locality‑based Family Help Teams. Family Help Lead Practitioners within the Family Help Service come from a variety of disciplines who lead and coordinate support for families. They will work with families to build strong relationships based on respect and work in a strengths‑based way, recognising that families, and family networks, will often have solutions to their own challenges.
If you’re interested in this role or any other opportunities with Children & Families Newcastle, we’d love to meet you at our recruitment day on 24 February 2026. Drop in for a relaxed chat over coffee and cake between 8.00–9.00am, 1.00–2.00pm, or 5.00–6.30pm at Partnership House, Regent Centre, Gosforth, Newcastle upon Tyne, NE3 4PL.
Why Newcastle, Why Now
We’re not just a local authority. We’re a city with ambition, heart, and a bold vision for children. At Children & Families Newcastle, we’re building something special: a service rooted in relationships, restorative practice, and real impact. We’ve been judged Good with Outstanding areas by Ofsted — and we’re not stopping there. We’re working towards becoming a UNICEF Child Friendly City and a Marmot City, tackling inequality and putting children at the centre of everything we do.
Families First: Transforming How We Support Children and Families
Families First is at the heart of our transformation in Newcastle. It’s a whole system‑shift designed to give children and families the right help at the right time and to make our practice more meaningful, relational, and effective. Through earlier intervention and prevention, our new Family Help teams step in at the right time, when families need support, helping them work through challenges they face. We’re breaking down traditional silos by bringing local authority services together with police, health, and education partners to create a single, seamless system of support. Families are placed firmly in the lead through Family‑Led Decision Making now embedded as standard practice, ensuring their voices shape the decisions that matter most. We’re strengthening support networks so more children can remain safely at home, including increased support for kinship carers. Instead of “stop/start” involvement, families will experience consistent, long‑term relationships with one Lead Practitioner walking alongside them throughout their journey. And when significant harm is present, our new multidisciplinary child protection teams provide expert, decisive intervention. Families First is about doing what works, earlier, together, and with families at the centre.
A Culture Where You Can Thrive
Our values are simple but powerful: Be safe. Be heard. Be innovative. Be supported. We want Newcastle to be a place where people enjoy coming to work, where you feel able to talk openly when things are difficult, where your ideas matter, and where you’re encouraged to grow. We invest in our people because we want them to stay, progress, and build long‑term careers with us. Our leadership team is visible, approachable, and deeply connected to the realities of frontline practice. They understand the pressures, celebrate the successes, and stand alongside you when challenges arise.
Flexibility That Works for Real Life
We know that great social work happens when people have balance, space, and trust. That’s why we offer:
- Hybrid working that genuinely works – not just in name – giving you the freedom to avoid rush hour or do the school run.
- Carry over up to one week’s worth of flexi with an allowance of two days a month to take off.
- A culture that recognises you’re a whole person, not just an employee.
A Connected, Supportive Workplace
Our teams are based in our locality bases in the heart of our communities and at Partnership House, a modern, collaborative space designed to support meaningful relationships and team connection. You’ll also benefit from:
- Free parking
- Excellent transport links. Regent Centre Metro is a 5‑minute walk from the office, and it’s only 13 minutes into the city centre for after‑work plans.
- Pool car scheme
- NHS car fleet scheme
Benefits That Make a Real Difference
We want you to feel valued, not just in your work, but in your everyday life. Through our benefits package, you’ll have access to:
- Vivup discounts, including savings at major supermarkets
- 5% off B&Q
- £12.50 spa days at the Crowne Plaza
- Discounted gym memberships
- 10% off Mr Mulligan's
- A wide range of wellbeing, lifestyle, and financial support offers
It’s all part of creating a workplace where you feel appreciated, supported, and part of something bigger.
A Community That Welcomes You
Newcastle is a city full of energy, warmth, and opportunity. A place where people look out for each other. A place where you can build a career, make a difference, and feel like you belong. Grow your practice. Make a difference. Thrive in Newcastle. This isn’t just another job. This is Newcastle.
Our Commitment
Newcastle City Council is committed to equality, diversity and inclusion and to building services that reflect, value and respond to our communities. We welcome applicants from all backgrounds, and particularly from individuals whose identities or experiences are currently underrepresented in our workforce. We recognise that this role involves sensitive and sometimes emotionally demanding work relating to racism and inequity. You will be supported through reflective spaces, supervision and team‑based support tailored to your needs.
Your Next Step
Interested in a career with Newcastle City Council? If you’re committed, and ready to take the next step in your career, this is your moment.
How to Apply
Apply online at select ‘Apply Now’ and complete our online application form. Before completing the form please ensure you read the supporting documents. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs.
Assistant Team Manager - Family Help (7 posts) in Newcastle upon Tyne employer: Newcastle City Council
Contact Detail:
Newcastle City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Team Manager - Family Help (7 posts) in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read up on their values, and see how they engage with the community. This will help you connect your experiences to what they care about.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound genuine, not rehearsed. Think about how your past experiences align with the role of Assistant Team Manager and be ready to share those stories.
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewers. This shows you’re genuinely interested in the role and the organisation. Ask about their approach to Family Help or how they support team members in their development.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the recruitment day. We can’t wait to meet you!
We think you need these skills to ace Assistant Team Manager - Family Help (7 posts) in Newcastle upon Tyne
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about this role.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with the Assistant Team Manager role. This shows us that you’re genuinely interested and have done your homework!
Showcase Your Values: We’re all about being safe, heard, innovative, and supported. Make sure to weave these values into your application. Share examples of how you've embodied these principles in your previous roles or experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Newcastle City Council.
How to prepare for a job interview at Newcastle City Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Team Manager role and the Family Help Service. Familiarise yourself with the Families First principles and how they apply to the work you'll be doing. This will help you articulate how your skills and experiences align with their mission.
✨Showcase Your Leadership Skills
As this role involves supporting a team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've guided others through challenges or fostered strong relationships. Highlight how you can contribute to creating a supportive environment for both colleagues and families.
✨Emphasise Relational Practice
Since the Family Help Service is rooted in relational practice, be ready to talk about your approach to building relationships. Share examples of how you've engaged with families or colleagues in a strengths-based way, and how you prioritise listening to children's voices in your work.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This shows your genuine interest in the role and the organisation. You might ask about the team's current challenges, how they measure success in the Family Help Service, or what support systems are in place for staff wellbeing.
