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- Tasks: Supervise café operations and ensure top-notch customer service.
- Company: Join our vibrant Park Café team in relaunching exciting venues.
- Benefits: Enjoy flexible hours, potential for extra shifts, and a fun work environment.
- Why this job: Be part of a dynamic team that values quality service and community impact.
- Qualifications: No specific qualifications required, just a passion for customer service!
- Other info: Seasonal hours with opportunities for additional shifts during busy times.
Café Supervisor (Parks)
2 Posts
Hours: Permanent Part Time
We are looking for positive and enthusiastic individuals, with a passion for delivering high quality customer service to join our Park Café team as a Café Supervisor. This opportunity comes at an exciting time as we relaunch our Park Cafes at Exhibition Park and Paddy Freemans Park in the coming weeks.
In the role you’ll have responsibility for supervising the front of house service and team of café assistants to ensure the smooth daily operation of the service, delivering high standards and customer satisfaction. You’ll work with the café chef to provide kitchen cover and ensure the smooth processing of customer orders; ensure display stock is frequently replenished and timely orders are placed with suppliers to meet customer demand. You’ll help promote and develop the business to build sales and profitability and reduce waste, across all café sites.
The cafes operate 7 days a week with seasonal hours, April to September between 8.30am and 5.30pm and October to March between 8.30am and 4.30pm. Posts reflect the seasonal change in hours.
Hours are:
Post 1
April to September – 21 hours
Sunday 8.00 to 17.30, Monday 9.00 to 17.30 & Tuesday 9.00 to 13.00
October to March – 19 hours
Sunday 8.00 to 16.30, Monday 9.00 to 16.30 & Tuesday 9.00 to 13.00
Post 2
April to September – 17 hours
Friday 9.00 to 17.30 & Saturday 8.00 to 17.30
October to March – 15 hours
Friday 9.00 to 16.30 & Sat 8.00 to 16.30
For both posts there’ll be some opportunities for additional hours to cover holidays and busy periods.
For an informal discussion on the role or for any further information please contactBec Lealman, Events Supervisor Cafes 07523 272848
Apply online at www.northeastjobs.org.uk, select \’Apply Now\’ and complete our online application form. Before completing the form please ensure you read the supporting documents.
Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox. #J-18808-Ljbffr
Cafe Supervisor (2 posts) employer: Newcastle City Council
Contact Detail:
Newcastle City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor (2 posts)
✨Tip Number 1
Familiarise yourself with the café's menu and offerings. Knowing the ins and outs of what the café serves will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from your past experiences. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Café Supervisor.
✨Tip Number 3
Research the café's current operations and any recent changes or relaunches. Being knowledgeable about their recent developments will help you engage in meaningful conversations during the interview.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the café's culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Cafe Supervisor (2 posts)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Café Supervisor position. Highlight your relevant experience in customer service and team supervision.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous supervisory roles, customer service achievements, and your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your enthusiasm for the café environment. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in past roles.
Follow Application Instructions: Make sure to apply through the specified website and complete the online application form as instructed. Double-check that all required documents are attached and that your contact information is correct.
How to prepare for a job interview at Newcastle City Council
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering high-quality customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Leadership Skills
As a Café Supervisor, you'll be leading a team. Highlight your leadership experience and discuss how you motivate and support your team to achieve their best performance.
✨Discuss Your Knowledge of Food Safety
Familiarise yourself with food safety regulations and practices. Be prepared to discuss how you would ensure compliance in the café environment, as this is crucial for maintaining high standards.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the café's operations, team dynamics, and future plans. This demonstrates your commitment and eagerness to contribute.