Senior Operational Resilience Specialist

As a Senior Operational Resilience Specialist, you'll play a key role in helping ensure our business remains resilient, prepared and responsive in an ever-changing regulatory and operational environment. Working closely with the Head of Operational Risk & Resilience, you'll lead the development and ongoing enhancement of our Operational Resilience and Incident Management frameworks, helping to protect important business services and deliver positive outcomes for customers.

You'll provide expert guidance and constructive challenge across the business, supporting resilience assessments, incident response activities, regulatory compliance, supplier oversight and business continuity planning. This is an opportunity to influence strategic decision-making, collaborate with senior stakeholders and contribute to the ongoing maturity of our Operational Resilience capabilities.

You're an experienced Operational Resilience professional with a strong understanding of industry best practice and regulatory requirements, ideally gained within the financial services sector. You enjoy building relationships, partnering with stakeholders and providing expert advice that helps drive continuous improvement and resilience across an organisation.

You’ll have experience in Incident Management, with the ability to provide support to the business during periods of significant disruption. You'll be confident influencing and challenging at all levels, with excellent communication skills and the ability to translate complex concepts into practical outcomes. Highly organised and commercially aware, you'll bring experience of incident management, resilience testing and supporting businesses through change while maintaining a focus on delivering results.

The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

• Corporate bonus scheme (on target 10%, up to a maximum 15%)
• Pension scheme (up to 9% employer contribution)
• Annual performance related pay reviews
• Colleague mortgage scheme
• Electric car salary sacrifice scheme
• Life assurance (4x salary) and income protection
• Access to our financial advisers
• Access to a range of high street and online discounts

Work/Life Balance:

• A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
• 30 days’ annual leave + bank holidays
• The option to buy and sell up to 5 days’ holiday
• Hybrid working (typically 3 days’ home based)
• Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood

Health and Wellbeing:

• Private medical insurance
• Access to a health cash plan through a Medicash scheme
• Access to an employee assistance programme
• Free onsite gym at our Cobalt head office and access to discounted gyms
• Two paid volunteering days each year
• Cycle to work scheme

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you.