At a Glance
- Tasks: Lead the development of a purpose-led commercial strategy for sustainable growth.
- Company: Join Newcastle Building Society, a member-owned mutual focused on community impact.
- Benefits: Competitive salary, corporate bonuses, flexible working, and generous leave policies.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Shape the future of finance while creating positive outcomes for communities.
- Qualifications: Proven track record in strategic leadership and customer-focused product development.
The predicted salary is between 60000 - 78000 £ per year.
About the Role
As Director of Commercial, Product & Place, you will play a pivotal role in shaping and delivering a purpose-led commercial strategy that drives sustainable growth and deepens member value. Reporting to the Managing Director, you will lead the development of a scalable model that aligns product, pricing, distribution and place-based delivery to meet evolving member and community needs. This is a highly strategic leadership role, responsible for end-to-end ownership of mortgages and savings propositions across their full lifecycle – from design and pricing through to performance and optimisation. You'll ensure our products remain competitive, deliver fair value, and support positive customer outcomes.
Working across Product, Commercial and Place, you will bring together cross-functional teams to create innovative, member-centric propositions that reflect local market dynamics and regional priorities. You will embed a disciplined, insight-led approach to commercial decision-making, enabling stronger segmentation, pricing capability and portfolio performance.
About You
You will be a strategic commercial leader with a strong track record of delivering growth through customer-focused product and proposition development. You bring deep expertise in product, pricing and portfolio management, alongside the ability to translate insight into clear, actionable strategy. Driven by purpose and values, you will be passionate about creating positive outcomes for customers and communities, balancing commercial performance with long-term sustainability. You are comfortable operating at pace and making high-quality decisions in complex, ambiguous environments.
You are highly collaborative by nature, with the ability to influence at senior levels and align diverse stakeholders behind a shared vision. Your leadership style builds trust, encourages innovation, and develops high-performing, inclusive teams. With a strong understanding of regulatory frameworks and governance, you bring sound judgement, ethical decision-making, and a focus on risk awareness. You combine this with sharp commercial acumen – confident in balancing risk and reward to deliver sustainable business outcomes.
Above all, you are motivated by the opportunity to shape the future of a purpose-led organisation – creating a clear vision, building capability, and delivering meaningful impact for members and the communities we serve.
About Us
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities. As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.
What do you get in return?
- Financial
- Corporate bonus scheme (on target 20%, up to a maximum 30%)
- Pension scheme (up to 9% employer contribution)
- Annual performance related pay reviews
- Colleague mortgage scheme
- Electric car salary sacrifice scheme
- Life assurance (4x salary) and income protection
- Access to our financial advisers
- Access to a range of high street and online discounts
- Work/Life Balance
- A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
- 30 days' annual leave + bank holidays
- The option to buy and sell up to 5 days' holiday
- Hybrid working (typically 3 days' home based)
- Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood
- Health and Wellbeing
- Private medical insurance
- Access to a health cash plan through a Medicash scheme
- Access to an employee assistance programme
- Free onsite gym at our Cobalt head office and access to discounted gyms
- Two paid volunteering days each year
- Cycle to work scheme
Recognising there's no one-size-fits-all approach to recruitment, we're committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at kate.wilkinson@newcastle.co.uk
Director of Commercial, Product and Place in Newcastle upon Tyne employer: Newcastle Building Society
Newcastle Building Society is an exceptional employer that prioritises purpose-driven work and community impact, making it an ideal place for the Director of Commercial, Product and Place role. With a strong commitment to employee well-being, offering flexible working arrangements, generous leave policies, and a competitive benefits package, the company fosters a collaborative and inclusive culture where innovation thrives. Employees are encouraged to grow and develop their skills while contributing to meaningful outcomes for members and the communities they serve.
Contact Details:
Newcastle Building Society Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of Commercial, Product and Place in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their mission, especially around creating positive outcomes for customers and communities.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision and how you can contribute to the company's purpose-led strategy. Confidence is key, so rehearse with a friend or in front of the mirror.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission-driven team.
We think you need these skills to ace Director of Commercial, Product and Place in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Director of Commercial, Product and Place role. Highlight your experience in product management and strategic leadership, showing how you align with our purpose-led approach.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've driven growth and created positive outcomes in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to know what motivates you, especially when it comes to creating meaningful impact for communities and members.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This helps us keep track of all applications and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Newcastle Building Society
✨Know Your Commercial Strategy
Before the interview, dive deep into the company's commercial strategy. Understand how they align product, pricing, and distribution to meet member needs. This will help you articulate how your experience can contribute to their goals.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership style and how it fosters collaboration and innovation. Share specific examples of how you've built high-performing teams and influenced stakeholders in previous roles.
✨Demonstrate Insight-Driven Decision Making
Highlight your ability to use data and insights for strategic decision-making. Prepare to discuss how you've previously translated market insights into actionable strategies that drove growth and improved customer outcomes.
✨Align with Their Values
Research the company’s values and purpose. Be ready to explain how your personal values align with theirs, especially regarding creating positive outcomes for customers and communities. This connection can set you apart as a candidate who truly fits their culture.
