Newcastle Strategic Solutions Limited is seeking a customer-focused IT Service Desk Adviser to deliver reliable technology support across the organisation and external clients.
You will log and triage incidents, provide first-line assistance via multiple channels, and ensure users receive professional support while maintaining accurate ITSM records. A shift rota includes 8:00–20:00 weekdays and Saturday mornings.
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Customer-Focused IT Service Desk Pro | First-Line Support in Newcastle upon Tyne employer: Newcastle Building Society
Newcastle Building Society is an exceptional employer, offering a collaborative and innovative work culture that prioritises employee growth and development. With a strong focus on data governance and stewardship, you will have the opportunity to lead impactful projects while enjoying a hybrid working model that promotes work-life balance. Our commitment to modernising data platforms ensures that you will be at the forefront of industry advancements in a supportive environment.
Contact Details:
Newcastle Building Society Recruitment Team
