IT Asset and Configuration Manager

As the IT Asset & Configuration Manager you will establish, lead and mature our IT Asset Management and Configuration Management capabilities, ensuring the organisation has the governance, controls and insight required to maximise the value of its technology investments while meeting regulatory and audit obligations.

This is a pivotal role that will take ownership of the full lifecycle management of hardware and software assets across the organisation. You will be responsible for developing the strategy, policies, standards and governance frameworks that underpin effective asset management, ensuring asset records are accurate, software licensing remains compliant and opportunities for cost optimisation are continually identified and realised.

Leading a team of Software and Hardware Asset Analysts, you will embed best practice asset management disciplines, creating a culture of accountability, accuracy and continuous improvement. You will work closely with colleagues across Service Desk, Engineering, Security, Procurement and Technology teams to ensure asset and configuration processes are fully integrated into operational activities, including joiners, movers and leavers, deployments, changes and service transitions.

A key part of the role will involve providing leadership insight and reporting on asset compliance, governance, financial optimisation and operational risk. You will also act as the organisation’s subject matter expert for software licensing, vendor audits and ITAM best practice, ensuring the technology estate remains compliant, cost-effective and well governed.

You are an experienced IT Asset Management professional with a strong track record of leading and developing ITAM, Software Asset Management (SAM) or Hardware Asset Management (HAM) capabilities within a medium to large organisation. You understand the importance of asset intelligence and configuration data in supporting technology governance, operational effectiveness and regulatory compliance.

You bring a deep understanding of asset lifecycle management and are comfortable overseeing everything from procurement and deployment through to licence management, financial optimisation and secure disposal. You have experience managing software licensing across major vendors, particularly Microsoft technologies such as Microsoft 365, Azure, Windows and SQL Server, and are confident interpreting licensing agreements, vendor contracts and audit requirements.

You have a strong appreciation of Configuration Management and understand how accurate CMDB data supports effective change management, incident response, problem management and operational resilience. You are passionate about creating practical, valuable configuration models that provide meaningful insight without introducing unnecessary complexity.

As a leader, you enjoy developing people and building high-performing teams. Being collaborative by nature you can establish strong relationships across Technology, Risk, Audit, Procurement and business teams, influencing stakeholders and driving positive change.

The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities. As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

• Financial Corporate bonus scheme (on target 10%, up to a maximum 15%)
• Pension scheme (up to 9% employer contribution)
• Annual performance related pay reviews
• Colleague mortgage scheme
• Electric car salary sacrifice scheme
• Life assurance (4x salary) and income protection
• Access to our financial advisers
• Access to a range of high street and online discounts
• Work/Life Balance
• A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
• 30 days’ annual leave + bank holidays
• The option to buy and sell up to 5 days’ holiday
• Hybrid working (typically 3 days’ home based)
• Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood
• Health and Wellbeing
• Private medical insurance
• Access to a health cash plan through a Medicash scheme
• Access to an employee assistance programme
• Free onsite gym at our Cobalt head office and access to discounted gyms
• Two paid volunteering days each year
• Cycle to work scheme

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you.