In-Branch Customer Advisor – Build Trust & Solve Needs

In-Branch Customer Advisor – Build Trust & Solve Needs

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Newcastle Building Society

At a Glance

  • Tasks: Engage with customers face-to-face and understand their financial needs.
  • Company: Join the award-winning Newcastle Building Society team.
  • Benefits: Enjoy a competitive salary, corporate bonus, pension contributions, and 25 days annual leave.
  • Other info: Receive tailored training and enjoy great career progression opportunities.
  • Why this job: Make a real difference in customers' lives while building trust and solving their needs.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 25000 - 32000 Β£ per year.

Newcastle Building Society in the United Kingdom is seeking a Customer Adviser to join their award-winning team. You will engage with customers face-to-face, understanding their financial needs and ensuring a positive experience.

Responsibilities include:

  • Processing transactions
  • Managing appointments
  • Assisting in daily operations

The role features a competitive salary and benefits such as a corporate bonus scheme, pension contributions, and 25 days of annual leave. A tailored 12-week training program will be provided, with opportunities for career progression.

In-Branch Customer Advisor – Build Trust & Solve Needs employer: Newcastle Building Society

Newcastle Building Society is an exceptional employer, offering a supportive work culture that prioritises employee development and customer satisfaction. With a competitive salary, generous benefits including a corporate bonus scheme and 25 days of annual leave, as well as a comprehensive training programme, employees are empowered to grow their careers while making a meaningful impact in the community.

Newcastle Building Society

Contact Details:

Newcastle Building Society Recruitment Team

We think you need these skills to ace In-Branch Customer Advisor – Build Trust & Solve Needs

Customer Engagement
Financial Needs Assessment
Transaction Processing
Appointment Management
Positive Customer Experience
Communication Skills
Problem-Solving Skills