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- Tasks: Support IT operations and ensure smooth tech experiences for staff and students.
- Company: Join a forward-thinking educational institution focused on tech innovation.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Why this job: Make a real difference in the digital learning experience while growing your IT skills.
- Qualifications: Diploma or degree in IT with 1-2 years of relevant experience.
- Other info: Great opportunity for career growth in a supportive team atmosphere.
The predicted salary is between 28800 - 48000 £ per year.
The Executive, Information Technology is responsible for the day-to-day technical operations, focusing on providing comprehensive IT and desktop support for hardware and software to ensure operational continuity for staff and students. The role involves assisting in the successful implementation of IT projects through technical execution and stakeholder collaboration, ensuring that projects meet institutional goals and security standards. Additionally, the incumbent contributes to simple application development and the maintenance of information repositories to enhance internal data management and reporting processes. All activities are conducted in alignment with the Personal Data Protection Act (PDPA) and University policies to maintain a secure and compliant digital environment.
Key Responsibilities
- Assist in maintaining the IT infrastructure, including servers, networks, systems and software.
- Provide installation, configuration, and maintenance of desktop, laptop, network appliances and software.
- Perform user account management and prepare laptop or desktop for new staff.
- Provide application and infrastructure technical support to all staff and students.
- Develop simple applications and power automate workflows using Power App and Power Automate.
- Co-ordinate with multiple vendors to ensure that various systems with dependencies are implemented at the same time or in a timely manner.
- Oversee the IT asset management system to ensure all inventory records are consistently accurate, up-to-date, and reflect the real-time status of hardware and software.
- Assist in the implementation of IT policies, procedures, and protocols to protect the organization’s data and systems.
- Ensure all servers and laptops in our office have up-to-date anti-virus software installed.
- Perform end-user daily data and network backup.
- Perform documentation on IT procedures, checklists, system and network configuration.
Requirement
- Diploma / Degree in Information Technology with at least one to two years of relevant experience.
- Experience with the education industry is a plus.
- Highly developed interpersonal skills including the ability to participate in a team environment demonstrating clear communication and mutual respect.
(Only shortlisted candidates will be notified)
Executive, Information Technology employer: NEWCASTLE AUSTRALIA INSTITUTE OF HIGHER EDUCATION PTE. LTD.
Contact Detail:
NEWCASTLE AUSTRALIA INSTITUTE OF HIGHER EDUCATION PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive, Information Technology
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in education. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with application development or IT support, be ready to discuss specific projects you've worked on. Use examples that highlight your problem-solving abilities and teamwork.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of IT infrastructure and data protection laws. Being able to discuss how you can maintain compliance with the PDPA will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Executive, Information Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Executive, Information Technology. Highlight your experience with IT infrastructure, desktop support, and any relevant projects you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how you can contribute to our team. Mention specific experiences that relate to the job description, especially around project implementation and stakeholder collaboration.
Showcase Your Technical Skills: Don’t forget to list your technical skills clearly! Whether it's your experience with Power Apps, network management, or user account management, we want to know what tools you’re comfortable with. Be specific about your proficiency levels!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at NEWCASTLE AUSTRALIA INSTITUTE OF HIGHER EDUCATION PTE. LTD.
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to IT infrastructure, desktop support, and application development. Be ready to discuss specific tools and technologies you've used, especially those mentioned in the job description like Power Apps and Power Automate.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you provided support to users or resolved IT problems efficiently. This will demonstrate your ability to maintain operational continuity, which is key for this role.
✨Understand the Importance of Compliance
Familiarise yourself with the Personal Data Protection Act (PDPA) and any relevant university policies. Be prepared to discuss how you would ensure compliance in your day-to-day operations, as this is crucial for maintaining a secure digital environment.
✨Communicate Effectively
Since this role involves collaboration with various stakeholders, practice clear and concise communication. Be ready to explain complex technical concepts in simple terms, showcasing your interpersonal skills and ability to work well in a team.
