At a Glance
- Tasks: Join our team to manage student records and assist with exams.
- Company: NSCG is a top-rated college in England, recognized for excellence.
- Benefits: Enjoy 24 days of leave, health benefits, and free parking!
- Why this job: Be part of a supportive culture with great training opportunities.
- Qualifications: GCSE-level education and strong computer skills required.
- Other info: Work in a dynamic environment with over 6,500 students.
INFORMATION SERVICES ASSISTANT Full time 37 hours per week Salary: £22,275 – £22,813 per annum Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. The Information Services Department has three main areas of responsibility within the College which are: Student Records, Examinations and Employer Engagement. We are looking for an organised and computer literate individual to join our team. The post holder will be one of a number of Information Service Assistants who between them cover a wide range of duties to assist in the day-to-day running of the department and the computerised systems relating to all aspects of student records. Duties include data input from a variety of sources, updating or amending records, setting up and keeping up to date on-line registers, checking information against other computerised systems. In addition you may be required to assist the examinations team with procedures, exam entries, compilation and distribution of exam papers, analysis and publication of exam results and statistics. You will regularly liaise with students and teaching staff, responding to a range of enquiries. To be successful you will have a good basic level of education including literacy and numeracy to GCSE or equivalent with the ability to understand and interpret complex documents. You will be computer literate and comfortable using a variety of database packages, have good inputting skills, a high level of accuracy as well as attention to detail while working under the pressure of deadlines. You will have strong communication skills and telephone manner, responding helpfully and appropriately to enquiries. What’s in it for you? The college offers and excellent benefits package which includes: • Local Government Pension Scheme • 24 days (pro rata) annual leave per year, rising to 30 following 5 years’ service PLUS bank holidays and Christmas closure • Cycle to Work Scheme (Salary sacrifice). • Health-related benefits including a subsidised Health Scheme. • Excellent Training and Development Opportunities (supported with a dedicated budget). • Free Parking • On site restaurant and FREE early morning tea/coffee and toast. To apply for the role of Information Services Assistant, please go to
Information Services Assistant employer: Newcastle and Stafford Colleges Group
Contact Detail:
Newcastle and Stafford Colleges Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Services Assistant
✨Tip Number 1
Familiarize yourself with the specific software and database systems commonly used in educational institutions. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience you have in data management or administrative roles. Be prepared to discuss how you've handled similar responsibilities, especially in a fast-paced environment.
✨Tip Number 3
Practice your communication skills, as you'll be liaising with students and staff regularly. Consider role-playing common scenarios to improve your ability to respond to inquiries effectively.
✨Tip Number 4
Research Newcastle and Stafford Colleges Group (NSCG) to understand their values and recent achievements. This knowledge will help you tailor your responses in the interview and show your genuine interest in the institution.
We think you need these skills to ace Information Services Assistant
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Information Services Assistant position. Review the job description carefully and highlight key skills and experiences that align with the role.
Tailor Your CV: Customize your CV to reflect the skills and experiences that are most relevant to the job. Emphasize your computer literacy, attention to detail, and any experience with data management or customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the college. Mention specific examples from your past experiences that demonstrate your ability to handle the duties outlined in the job description.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Newcastle and Stafford Colleges Group
✨Show Your Organisational Skills
As an Information Services Assistant, you'll need to demonstrate your ability to stay organised. Prepare examples of how you've managed multiple tasks or projects in the past, especially under tight deadlines.
✨Highlight Your Computer Literacy
Make sure to discuss your experience with various database packages and data inputting. Be ready to explain how you ensure accuracy and attention to detail in your work.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and consider how you would respond to common enquiries from students and staff.
✨Understand the Role's Responsibilities
Familiarise yourself with the key duties of the position, such as managing student records and assisting with examinations. Being knowledgeable about these responsibilities will show your genuine interest in the role.