At a Glance
- Tasks: Support staff with admin tasks, manage bookings, and assist students and parents.
- Company: Join NSCG, a top-rated college known for its supportive environment and outstanding Ofsted grades.
- Benefits: Enjoy 24 days annual leave, pension contributions, health benefits, and excellent training opportunities.
- Other info: Work hours are Monday to Friday, with occasional evening events; free coffee and toast provided!
- Why this job: Be part of a vibrant educational community that values your contribution and offers growth.
- Qualifications: Must have a level 3 qualification and experience in administrative roles; strong communication skills required.
The predicted salary is between 25235 - 25991 £ per year.
Permanent, Part-time, 0.5 FTE (18.5 hours per week)
Salary: £25,235 - £25,991 (£12,617 - £12,995 Pro Rata)
Location: Stafford
Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF).
The inspection report praised all areas of the College's provision and acknowledged NSCG's 'staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' 'teachers improve their practice based upon the support they receive' and 'teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive'. In summary, NSCG is a great place to work and study.
The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. Our Sixth Form provision has a reputation for high academic achievement and excellence.
The successful applicant will be based at the new £25m Stoke-on-Trent and Staffordshire Institute of Technology in Stafford with excellent facilities for students and staff.
This is an exciting opportunity for a highly motivated, enthusiastic and suitably qualified individual with excellent communication and organisational skills. Duties are varied and include providing comprehensive administrative support to staff throughout the department, reception duties, managing bookings and assisting with queries and dealing with correspondence. As the main contact point for enquiries you will liaise with students, parents, staff and employers. This role would be ideal for you if you are a customer focused individual with a strong interest and experience in the educational environment.
The purpose is to provide a comprehensive support service. In addition to a good standard of general education, you should have a relevant business admin qualification along with previous experience of working in a varied and busy administrative and/or secretarial role. You will have a confident manner with the ability to communicate effectively at all levels, excellent MS Office Skills (Word, Excel and Access) and will be able to work efficiently to tight deadlines.
Hours of work are usually office hours Monday to Friday, but occasional attendance at open evenings and parents evenings will be required.
Required Skills and Experience:
- Has a good standard of education qualified to level 3 or equivalent and be willing to undertake any relevant professional development.
- Has previous experience of working in a varied administrative and secretarial role with outstanding organisational skills.
- Has a confident manner and able to communicate effectively at all levels showing professionalism to visitors and guests.
What’s in it for you?
- Employer Pension contributions (Local Government Pension Scheme)
- 24 Days Annual Leave (plus Bank Holidays & Christmas Closure).
- Cycle to Work Scheme (Salary sacrifice).
- Health-related benefits including Subsidised Health Scheme.
- Excellent Training and Development Opportunities (supported with a dedicated budget).
- Dedicated Teaching & Learning Coaches for New Staff.
- Remission provided for your first year in post.
- Staff parking available
- On site restaurant facilities and FREE early morning coffee/tea and toast
How to apply:
To apply for the role of Front of House and Centre Administrator, please click ‘Apply Now’ to complete an online application form. If you are applying via a jobs board, you will receive an email and link that will take you directly to our application form on the Newcastle & Stafford Colleges Group website).
Closing date completed applications: Sunday 22nd June 2025
This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college-based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community.
Contact Details:
Newcastle and Stafford Colleges Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House and Centre Administrator in Stafford
✨Tip Number 1
Familiarise yourself with the Newcastle and Stafford Colleges Group's values and achievements, especially their outstanding Ofsted ratings. This knowledge will help you demonstrate your alignment with their mission during any interviews or discussions.
✨Tip Number 2
Highlight your customer service experience, particularly in educational settings. Be prepared to share specific examples of how you've effectively managed enquiries and supported students or parents in previous roles.
✨Tip Number 3
Brush up on your MS Office skills, especially Word, Excel, and Access. Consider creating a small portfolio of documents or spreadsheets that showcase your proficiency, as this could be a great talking point in an interview.
✨Tip Number 4
Network with current or former employees of NSCG if possible. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying for the role.
We think you need these skills to ace Front of House and Centre Administrator in Stafford
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and required skills for the Front of House and Centre Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Highlight your communication skills, organisational abilities, and any qualifications related to business administration.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the college. Use specific examples from your past experiences that demonstrate your customer service skills and ability to work in a busy environment.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Newcastle and Stafford Colleges Group
✨Showcase Your Communication Skills
As a Front of House and Centre Administrator, you'll be the first point of contact for students, parents, and staff. Make sure to demonstrate your excellent communication skills during the interview by engaging with the interviewer confidently and clearly.
✨Highlight Relevant Experience
Discuss your previous administrative roles and how they have prepared you for this position. Be specific about your experience with managing bookings, handling correspondence, and providing support in a busy environment.
✨Demonstrate Organisational Skills
The role requires outstanding organisational abilities. Prepare examples of how you've successfully managed multiple tasks or projects simultaneously, especially under tight deadlines, to illustrate your capability.
✨Express Your Interest in Education
Since this role is within an educational setting, convey your passion for supporting learners and contributing to their success. Share any relevant experiences that reflect your commitment to the educational environment.
