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- Tasks: Lead daily operations and manage a small team at The Lodge.
- Company: The Lodge at Newbury Racecourse, a contemporary hotel in a vibrant setting.
- Benefits: Competitive pay, hands-on experience, and a chance to grow your career.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality management and strong leadership skills.
- Other info: Fixed-term maternity cover role with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Overview: The Lodge is a 36 room hotel set in the award-winning sporting venue of Newbury Racecourse. It offers outstanding accommodation to stable staff on and around race-days, and to the public for the remainder of the year.
We are currently seeking an experienced Senior Assistant Duty Manager to report into the Hotel Manager and take a lead role in the day-to-day operation and management of The Lodge, ensuring the hotel meets and exceeds agreed targets for customer satisfaction and revenue. This is a rare opportunity for a dynamic individual to play a central role in the growth and success of a small, contemporary hotel. This is a maternity cover vacancy and as such the appointment will be made on a fixed term basis, anticipated to last until April 2027.
This is a varied hands-on position and responsibilities will include, amongst others:
- Supporting the Hotel Manager with effectively managing a small team in line with business objectives and budgets, including managing the rota system and carrying out daily briefings/handovers as required.
- Greeting guests on arrival and providing...
Senior Assistant Duty Manager (Maternity Cover) in Newbury employer: Newbury Racecourse
Contact Detail:
Newbury Racecourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Assistant Duty Manager (Maternity Cover) in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research The Lodge and understand their values and customer service approach. Tailor your responses to show how your experience aligns with their goals, especially in managing teams and enhancing guest satisfaction.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team or during interviews, be yourself. A positive attitude and genuine enthusiasm for the role can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Assistant Duty Manager (Maternity Cover) in Newbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out from the crowd.
Tailor Your Application: Make sure to tailor your application specifically for the Senior Assistant Duty Manager role. Highlight your relevant experience and skills that align with the responsibilities mentioned in the job description. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Lodge!
How to prepare for a job interview at Newbury Racecourse
✨Know the Hotel Inside Out
Before your interview, make sure you research The Lodge and its operations thoroughly. Familiarise yourself with their services, customer reviews, and any recent news about Newbury Racecourse. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Senior Assistant Duty Manager, you'll be leading a small team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and ensure smooth operations, as this is crucial for the role.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service, as exceeding customer satisfaction is key for this position. Think of specific situations where you went above and beyond for a guest or handled a difficult situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the hotel's goals for the upcoming year or how they measure success in customer satisfaction. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career aspirations.
