Head of Retail Savings in Newbury

Head of Retail Savings in Newbury

Newbury Full-Time 58185 - 71115 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead digital savings strategy and teams for exceptional customer outcomes.
  • Company: Join a supportive and ambitious leadership team at Newbury Building Society.
  • Benefits: Generous holiday allowance, pension, wellbeing support, and two paid volunteering days.
  • Other info: Opportunities for personal development and meaningful responsibilities await you.
  • Why this job: Shape the future of retail savings while driving commercial growth and community impact.
  • Qualifications: Experience in leading savings growth and multi-site teams in retail financial services.

The predicted salary is between 58185 - 71115 £ per year.

Reporting to the Chief Operating Officer, you will be responsible for leading their digital savings sales and distribution strategy and teams across their branch network and online channels, ensuring strong commercial performance alongside exceptional customer outcomes.

Working closely with Executive colleagues, you'll play a key role in shaping the Society's savings strategy, driving sustainable balance growth, strengthening their community presence and delivering a seamless customer experience across every channel.

  • What you'll be doing
  • Leading the delivery of savings strategy, driving acquisition, retention and balance growth across branch and online channels.
  • Developing high-performing teams by coaching, supporting and empowering leaders across their branch network.
  • Using customer insight, market intelligence and performance data to identify trends, opportunities and areas for continuous improvement.
  • Working collaboratively with Product, Marketing, Operations and Finance to deliver a compelling and competitive savings proposition.
  • Driving commercial performance while ensuring outstanding customer outcomes and service standards.
  • Building and maintaining strong relationships with key third-party suppliers and community partners.

You'll thrive in this role if you're a strategic leader with a strong commercial mindset, a passion for delivering exceptional customer experiences and the ability to inspire large, geographically dispersed teams.

  • You’ll be confident influencing senior stakeholders, translating market insight into action and balancing commercial growth with effective risk management.

Most importantly, you'll lead with integrity, collaboration and a genuine commitment to developing people.

You'll also join a supportive and ambitious leadership team where ideas are welcomed, expertise is valued and you'll have the opportunity to shape the future of retail savings at Newbury Building Society.

  • Experience leading savings growth across multi channels, including digital
  • Senior leadership experience within retail financial services
  • Proven track record of delivering commercial growth, customer retention and business performance
  • Experience leading multi-site teams through change and continuous improvement
  • Strong analytical capability, with the ability to interpret MI and translate insight into business action
  • Excellent stakeholder management and influencing skills
  • They invest in your development - through excellent learning opportunities, meaningful responsibilities and project work that supports your long-term growth.
  • They look after and reward you - including a generous holiday allowance, contributory stakeholder pension, wellbeing support, and your birthday off.
  • They support their communities - through regular volunteering, fundraising and local initiatives.

You will also receive two paid volunteering days each year to support causes you care about.

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Head of Retail Savings in Newbury employer: Newbury Building Society

Newbury Building Society is an excellent employer that fosters a collaborative and innovative work culture, providing employees with the opportunity to shape strategic initiatives in a pivotal leadership role. Located in the heart of Newbury, we offer competitive benefits, a commitment to professional development, and a supportive environment that encourages growth and mentorship within our high-performing treasury team.

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Contact Details:

Newbury Building Society Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Retail Savings in Newbury

✨Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

✨Get Certified

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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

✨Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Newbury Building Society. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Head of Retail Savings in Newbury

Digital Sales Strategy
Team Leadership
Customer Insight Analysis
Market Intelligence
Performance Data Interpretation
Cross-Functional Collaboration
Commercial Performance Management

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Newbury Building Society.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Newbury Building Society's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Newbury Building Society

✨Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Newbury Building Society.

✨Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

✨Show Your Passion for Finance

Since this is a full-time position, employers at Newbury Building Society will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

✨Network with Industry Professionals

Before your interview, reach out to current or former Newbury Building Society employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.