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- Tasks: Lead and develop the Underwriting Administration team for smooth operations.
- Company: Join Newbury Building Society, a supportive and collaborative workplace.
- Benefits: Competitive salary, learning opportunities, and a focus on personal development.
- Other info: Dynamic role with opportunities for growth and ongoing feedback.
- Why this job: Make a real impact by enhancing customer experience and team performance.
- Qualifications: Experience in people management and strong organisational skills.
The predicted salary is between 45000 - 55000 £ per year.
Location: Head office, Newbury
Hours: Monday to Friday 9.00am to 5.00pm (35 hours per week)
Interview: Week commencing 4 May 2026. 90‑minute competency‑based interview held in our head office. Feedback will be provided regardless of outcome.
Please note: We reserve the right to close this vacancy at any point.
We are looking for an experienced Mortgage Underwriting Administration Manager to lead and develop our Underwriting Administration team. This is a key people management role, responsible for the smooth day‑to‑day running of underwriting administration activity, ensuring service levels are consistently met while maintaining high standards of quality, risk management and customer care. You will play an important part in supporting our wider lending function, working closely with underwriting leadership and senior stakeholders to deliver an excellent customer experience and contribute to the Society’s ongoing success.
You will thrive in this role if you are:
- Collaborative and inclusive people manager who brings out the best in others.
- Highly organised, resilient and adaptable in a fast‑moving environment.
- Comfortable balancing operational delivery with quality, risk and customer outcomes.
- A confident communicator who can influence, problem‑solve and drive continuous improvement.
- Passionate about developing others and building strong, empowered teams.
Special salary terms: The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all the criteria.
Explore what it's like to work here, including the perks and benefits that our people enjoy.
Mortgage Underwriting Administration Manager employer: Newbury Building Society
Contact Detail:
Newbury Building Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Underwriting Administration Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your competency-based interview skills. Think of examples from your past experiences that showcase your leadership, problem-solving, and customer care abilities. We want you to shine during that 90-minute interview!
✨Tip Number 3
Don’t forget to prepare questions for your interviewers! This shows that you’re engaged and serious about the role. Ask about their approach to team development or how they measure success in the underwriting administration team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the perks and benefits we offer at Newbury Building Society.
We think you need these skills to ace Mortgage Underwriting Administration Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Underwriting Administration Manager role. Highlight your experience in people management and any relevant skills that align with the job description. We want to see how you can bring out the best in others!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your collaborative approach and how you’ve driven continuous improvement in past roles.
Showcase Your Achievements: When filling out your application, be sure to include specific examples of your achievements in previous positions. We love to see how you've balanced operational delivery with quality and customer outcomes—numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of everything. Plus, you’ll get to explore more about what it’s like to work with us at StudySmarter!
How to prepare for a job interview at Newbury Building Society
✨Know Your Stuff
Make sure you brush up on mortgage underwriting principles and the specific responsibilities of an Administration Manager. Familiarise yourself with the company’s values and how they align with your own experience in leading teams and managing operations.
✨Showcase Your People Skills
As a people manager, it’s crucial to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on collaboration, inclusivity, and how you've empowered others to achieve their best.
✨Be Ready for Competency Questions
Since this is a competency-based interview, expect questions that assess your problem-solving skills and adaptability. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements in balancing operational delivery with quality and customer outcomes.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest and helps you gauge if the company is the right fit for you. Inquire about the team dynamics, ongoing development opportunities, and how success is measured in the role.