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For Companies At a Glance
- Tasks: Provide essential admin support to help children and families thrive.
- Company: Join Monmouthshire County Council's dedicated Children's Services team.
- Benefits: Enjoy hybrid working, training, and a supportive work environment.
- Why this job: Make a real difference in children's lives while developing your skills.
- Qualifications: Strong IT skills and recent admin experience required.
- Other info: Flexible working across locations with great career growth potential.
The predicted salary is between 24000 - 28000 £ per year.
Monmouthshire County Council's Children's Services provides essential support to children and families. The Business Support Team underpins frontline social work through efficient, accurate and responsive administrative and data support.
The Role
You will deliver high‑quality administrative, data and organisational support to Children's Services. This is a varied role involving correspondence management, record‑keeping, minute‑taking, system updates, financial admin and acting as a key point of contact for the service. Initial training is office‑based for 5 weeks, followed by hybrid working.
Key Responsibilities
- Manage correspondence, records and file audits.
- Provide minute‑taking, diary management and general admin support.
- Maintain databases, validate data and support system transitions.
- Process petty cash, invoices, purchase orders and financial records.
- Act as first point of contact for calls, including safeguarding referrals.
- Support system administration on PLANT and assist colleagues with training.
- Assist with HR admin, onboarding and incident reporting.
- Contribute to data quality, reporting and service improvement.
Essential
- Strong IT skills, including Microsoft Office.
- GCSE English & Maths (or equivalent).
- Recent admin experience and ability to manage data and systems.
- Excellent communication, organisation and attention to detail.
- Ability to work independently and as part of a team.
- Understanding of confidentiality, safeguarding and data protection.
- Must drive and live within 30 minutes of Usk.
- Flexible to work across locations as needed.
Desirable
- ECDL or equivalent.
- Experience minute‑taking or supporting social care teams.
Business Support Officer (Social Work Team) in Usk employer: Neway International
Contact Detail:
Neway International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer (Social Work Team) in Usk
✨Tip Number 1
Get to know the company! Research Monmouthshire County Council and their Children's Services. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work in the Business Support Team.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to admin support and data management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Business Support Officer (Social Work Team) in Usk
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in admin support and data management. We want to see how your skills align with the role, so don’t hold back on showcasing your strengths!
Show Off Your IT Skills: Since strong IT skills are essential for this role, be sure to mention your proficiency with Microsoft Office and any other relevant software. We love seeing candidates who can confidently navigate tech, so give us the details!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your information logically. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Neway International
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer in a social work team. Familiarise yourself with tasks like minute-taking, managing correspondence, and financial admin. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your IT Skills
Since strong IT skills are essential for this position, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to bring examples of how you've used these tools in previous roles to streamline processes or improve data management.
✨Highlight Your Communication Skills
As a key point of contact for the service, excellent communication is crucial. Think of specific examples where you've effectively communicated with colleagues or clients, especially in challenging situations. This will showcase your ability to handle safeguarding referrals and maintain professionalism.
✨Demonstrate Your Attention to Detail
In this role, attention to detail is vital, especially when it comes to record-keeping and data validation. Prepare to discuss instances where your meticulous nature has positively impacted your work. Whether it's catching errors in documents or ensuring accurate data entry, showing this skill can set you apart from other candidates.