At a Glance
- Tasks: Review and assess claims for Housing Benefit and Council Tax Reduction.
- Company: Join Lewisham Council's dynamic Revenues & Benefits team.
- Benefits: Gain valuable experience in local government with a supportive environment.
- Other info: Temporary role during peak workload with opportunities for growth.
- Why this job: Make a difference by helping residents access vital welfare support.
- Qualifications: Experience in Revenues & Benefits and strong analytical skills required.
The predicted salary is between 36000 - 60000 £ per year.
Lewisham Council is seeking two experienced Review Officers to join the Revenues & Benefits team within Resident and Business Services. This temporary assignment will support the service during a peak in workload.
Responsibilities:
- Review and assess claims relating to Housing Benefit, Council Tax Reduction, and other welfare support.
- Ensure compliance with relevant legislation, policies, and procedures.
- Investigate discrepancies and liaise with residents, businesses, and external agencies to resolve queries.
- Provide clear written and verbal communication to customers, ensuring a high standard of service delivery.
- Maintain accurate records and contribute to performance targets within the service.
Qualifications:
- Previous experience in Revenues & Benefits or a similar local government environment.
- Strong knowledge of Housing Benefit and Council Tax Reduction regulations.
- Excellent analytical, communication, and customer service skills.
- Ability to manage workload effectively and meet deadlines.
- Commitment to accuracy, compliance, and fair decision-making.
Revenues & Benefits Review Officer employer: Neway International
Lewisham Council is an excellent employer, offering a supportive work culture that values community service and employee development. With opportunities for professional growth within the local government sector, employees benefit from a collaborative environment where their contributions directly impact residents' lives. The council prioritises work-life balance and provides comprehensive training to ensure staff are well-equipped to handle the demands of their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues & Benefits Review Officer
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Revenues & Benefits Review Officer
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Neway International
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Neway International.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Neway International that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
