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- Tasks: Design a comprehensive AI and Data Learning Strategy for a leading financial organisation.
- Company: Join Neway International and work with the Financial Ombudsman Service.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of AI and data literacy in a dynamic environment.
- Qualifications: Extensive L&D strategy experience and strong understanding of AI and data concepts.
- Other info: Collaborate with senior leaders and influence organisational transformation.
The predicted salary is between 36000 - 60000 £ per year.
Neway International are seeking an L&D Consultant (AI and Data) to join our client based with the Financial Ombudsman Service. The Financial Ombudsman Service resolves thousands of complex disputes each year between consumers, small businesses, and financial service providers. As the organisation evolves, data and AI literacy have become critical to ensuring it remains effective, efficient, and future-ready. The HR and Organisational Development function is embarking on a strategic programme to uplift AI and data capability across the entire workforce.
This is a strategic, enterprise-level role focused on designing the organisation's first comprehensive AI and Data Learning Strategy. Working directly with the Director of Organisational Capability, you will create the blueprint for how the organisation builds foundational literacy, targeted functional upskilling, and advanced technical development in AI and data. This role is purely strategic - operational delivery will sit with the internal L&D team.
Key Responsibilities
- Data & AI Learning Strategy: Develop a coherent, organisation-wide strategy to build confidence and responsible use of AI and data. Design a multi-tiered capability framework (foundation > intermediate > advanced). Create learning pathways for generalist, functional, and technical audiences. Define KPIs, milestones, and success measures for capability uplift.
- Foundational Data & AI Literacy: Recommend learning solutions that build baseline understanding of AI, data concepts, ethical/responsible AI, and practical applications. Integrate previous internal work into a comprehensive strategic approach.
- Targeted Functional Upskilling: Partner with operational and enabling functions to identify where AI and data can add value. Develop tailored learning pathways for areas such as casework, operations, HR, finance, digital/IT, and customer services. Recommend appropriate learning methods (blended learning, simulations, vendor-led programmes, in-role learning).
- Technical Skills & Certification Programmes: Develop a strategy for advanced technical development. Identify relevant certification routes and specialist programmes. Recommend where apprenticeship levy funding can support accredited learning.
- Future Skills & Horizon Scanning: Conduct external research on emerging AI and data trends. Provide insight into future skills needed over the next 3-5 years. Advise on partnerships with universities, vendors, and accreditation bodies.
- Stakeholder Engagement & Influence: Work closely with senior leaders to ensure alignment with organisational priorities and digital strategy. Provide high-quality strategic advice to support digital and data-driven transformation.
Essential
- Extensive experience in L&D strategy, organisational development, or talent management at a senior/strategic level.
- Proven experience designing enterprise-level data, digital, or AI capability strategies.
- Strong understanding of AI fundamentals, data literacy, and responsible/ethical AI.
- Demonstrated ability to build structured learning pathways and capability frameworks.
- Experience with apprenticeship levy-funded programmes and accredited technical pathways.
- Ability to influence senior stakeholders and operate at a strategic level.
- Exceptional communication and storytelling skills, able to simplify complex technical concepts.
L&D Consultant (AI and Data) - Human Resources in City of London employer: Neway International
Contact Detail:
Neway International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L&D Consultant (AI and Data) - Human Resources in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to AI and data literacy, and think about how your skills can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of your past experiences that showcase your expertise in L&D strategy and AI. Make it relatable and engaging – this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you along the way, and applying directly can sometimes give you an edge. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace L&D Consultant (AI and Data) - Human Resources in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in L&D strategy and AI. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Showcase Your Strategic Thinking: This role is all about strategy, so be sure to demonstrate your ability to think at an enterprise level. We love seeing examples of how you've developed learning pathways or capability frameworks in previous roles.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language to explain complex concepts, as we want to see your exceptional communication skills shine through.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Neway International
✨Know Your AI and Data Stuff
Make sure you brush up on your knowledge of AI and data concepts. Be ready to discuss how these elements can be integrated into learning strategies. Familiarise yourself with the latest trends in AI and data literacy, as this will show your passion and expertise.
✨Showcase Your Strategic Thinking
Prepare examples of how you've previously developed L&D strategies or capability frameworks. Think about how you can articulate your approach to building a comprehensive AI and Data Learning Strategy that aligns with organisational goals. Use specific metrics or KPIs from past experiences to back up your claims.
✨Engage with Stakeholders
Demonstrate your ability to influence senior stakeholders by preparing questions that show your understanding of their priorities. Think about how you can align your proposed strategies with their digital transformation goals. This will highlight your collaborative approach and strategic mindset.
✨Communicate Clearly and Confidently
Practice simplifying complex technical concepts into relatable terms. During the interview, focus on your storytelling skills to convey your ideas effectively. Remember, clear communication is key, especially when discussing intricate topics like AI and data literacy.
