Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Respond to emergency calls and provide personal care to those in need.
- Company: Join Bromley Council's Adult Services, dedicated to supporting vulnerable adults.
- Benefits: Earn £18.00 per hour with flexible shifts and valuable community experience.
- Why this job: Make a real difference in people's lives while gaining essential skills.
- Qualifications: Experience in adult social care and a full UK driving licence required.
- Other info: Work in a dynamic, community-focused environment with opportunities for training.
The predicted salary is between 13 - 16 £ per hour.
The Carelink Mobile Officer will provide an efficient, safe, and responsive service to users of the Community Alarm system. Working both independently and in pairs, you will respond to emergency calls, carry out welfare checks, assist with personal care where required, and ensure customers receive timely and appropriate support. This role is entirely community-based, requiring flexibility, confidence, and the ability to work calmly in emergency situations. You will also install alarm units, complete risk assessments, maintain accurate records, and liaise with a range of professionals and services.
Responsibilities
- Respond promptly to emergency alarm activations, assessing situations and taking appropriate action.
- Provide personal care in emergencies or when scheduled care services fail to attend.
- Ensure customer homes are secure and contact next of kin when required.
- Visit prospective customers to assess suitability for alarm installation and complete detailed biographies.
- Carry out environmental risk assessments for all new referrals.
- Install, demonstrate, and test alarm units, ensuring correct documentation and secure handling of keys.
- Make routine visits to check alarm equipment and update customer information.
- Maintain accurate records and notify the Control Centre of any changes to customer details.
- Liaise with care agencies, emergency services, GPs, district nurses, and other professionals.
- Provide support in emergency situations at the request of the Emergency Duty Social Worker.
- Promote the Carelink service and assist with community information sessions.
- Prepare handover information for incoming mobile officers.
- Participate in training, supervision, and team meetings.
- Ensure vehicles are roadworthy and report any faults or repairs.
- Adhere to the General Social Care Council code of conduct and service policies.
Qualifications and Experience
- Previous moving and handling experience.
- Experience working in Adult Social Care or the wider care sector.
- Some knowledge of Care in the Community legislation.
- Must be a driver - full UK driving licence required (non-negotiable).
- Comfortable working to a rota including weekends.
- Ability to work independently and as part of a team.
- Strong communication skills and a calm approach in emergencies.
- Ability to empathise with elderly and vulnerable adults.
- Willingness to undertake relevant training.
Offer Details
- Limited/Umbrella: £18.00 per hour
- Work Pattern: Rota-based - 4-5 shifts over 7 days, including weekends. Shifts are 7 hours between 07:00 and 21:00.
- No remote working.
About the Client
Bromley Council's Adult Services directorate delivers essential support to vulnerable adults across the borough. The Carelink service provides rapid-response assistance to residents using community alarm systems, ensuring safety, reassurance, and timely intervention. The team operates in a fast-paced, community-focused environment where professionalism, empathy, and quick decision-making are vital.
Carelink Mobile Officer (Day Shifts) employer: Neway International
Contact Detail:
Neway International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Carelink Mobile Officer (Day Shifts)
✨Tip Number 1
Get to know the company! Research Bromley Council and their Adult Services. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to emergency situations and personal care. We want you to feel confident and ready to showcase your skills when it matters most!
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what it's like to work as a Carelink Mobile Officer and might even give you a heads-up on what the interviewers are looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Carelink Mobile Officer (Day Shifts)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Carelink Mobile Officer role. Highlight your experience in adult social care and any relevant skills that match the job description. We want to see how you fit into our community-focused environment!
Showcase Your Communication Skills: Since strong communication is key in this role, give examples of how you've effectively communicated in past jobs. Whether it’s dealing with emergencies or liaising with professionals, let us know how you handle those situations calmly and confidently.
Emphasise Your Flexibility: This role requires a flexible approach, so mention your availability and willingness to work weekends and varied shifts. We appreciate candidates who can adapt to changing situations and are ready to jump in when needed!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Neway International
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Carelink Mobile Officer. Familiarise yourself with the Community Alarm system and the types of emergency situations you might encounter. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in adult social care or similar roles. Think of specific examples where you've had to respond to emergencies or provide personal care. Highlight your moving and handling experience, as well as any relevant training you've undertaken, to show you're prepared for the challenges of the job.
✨Demonstrate Your Communication Skills
Strong communication is key in this role, especially when liaising with various professionals and providing support to vulnerable adults. During the interview, practice clear and calm communication. You might even want to prepare a scenario where you had to communicate effectively in a stressful situation to illustrate your skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they handle emergency situations. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
