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For Companies At a Glance
- Tasks: Diagnose and repair assistive technology equipment while ensuring customer satisfaction.
- Company: Join Rhondda Cynon Taf Council's innovative Technology & Servicing team.
- Benefits: Competitive pay, flexible hours, and potential for contract extension.
- Why this job: Make a difference by enhancing the lives of those using assistive technology.
- Qualifications: Experience in diagnostic testing and strong communication skills required.
- Other info: Hands-on role with a focus on safety and teamwork.
Neway are looking for a Service Engineer based in Vision Products with Rhondda Cynon Taf County Borough Council. Location: Vision Products, Pontyclun; Category: Engineering & Surveying; Hours: 28 per week Monday–Friday, 07:30–16:00; Rate: £13.47/hour PAYE | £17.64/hour Umbrella; Contract: starting asap, initially for a 3 month contract, likely to be extended.
Role Overview
Rhondda Cynon Taf Council is seeking a skilled and reliable Service Engineer to join their Technology & Servicing team at Vision Products. This is a hands-on role focused on the testing, servicing, and repair of assistive technology equipment, ensuring high standards of safety, functionality, and customer satisfaction.
Key Responsibilities
- Diagnose and repair assistive technology equipment (fixed and portable)
- Use electrical and mechanical testing tools in line with training and manufacturer guidance
- Maintain accurate records of all tests, services, and repairs
- Ensure safe working practices and compliance with health and safety procedures
- Liaise with the Technology & Servicing Manager to meet customer needs
- Support equipment storage, inventory, and quality control
- Deliver excellent customer service and uphold council values
What You’ll Need
- Knowledge of mobility and healthcare products
- Experience in diagnostic testing and servicing in a similar environment
- Understanding of health and safety procedures
- Strong communication and teamwork skills
- Enhanced DBS clearance (Adult)
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Service Engineer – Vision Products 28hrs a week employer: Neway International Ltd
Contact Detail:
Neway International Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer – Vision Products 28hrs a week
✨Tip Number 1
Get to know the company! Research Rhondda Cynon Taf Council and Vision Products. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills related to assistive technology equipment. Being able to demonstrate your knowledge during practical assessments or discussions can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what the team is really looking for in a Service Engineer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have additional resources and tips available to help you ace the interview process.
We think you need these skills to ace Service Engineer – Vision Products 28hrs a week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with assistive technology and diagnostic testing. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or roles you've had in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with mobility and healthcare products. We love seeing genuine enthusiasm, so let us know what excites you about this role.
Showcase Your Teamwork Skills: Since this role involves liaising with the Technology & Servicing Manager and working as part of a team, make sure to mention any previous experiences where you’ve successfully collaborated with others. We value strong communication and teamwork!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Neway International Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of mobility and healthcare products. Familiarise yourself with the types of assistive technology equipment you'll be working with, as well as any relevant diagnostic testing methods. This will show that you're not just a good fit for the role, but also genuinely interested in it.
✨Safety First
Since health and safety procedures are crucial in this role, be prepared to discuss how you ensure safe working practices. Think of examples from your past experience where you adhered to safety protocols or improved safety measures. This will demonstrate your commitment to maintaining high standards.
✨Customer Service Matters
As a Service Engineer, you'll need to deliver excellent customer service. Prepare to share specific instances where you've gone above and beyond for a customer or resolved a challenging situation. This will highlight your communication skills and ability to work well in a team.
✨Ask Questions
Interviews are a two-way street, so don’t hesitate to ask questions about the role and the team. Inquire about the types of projects you’ll be involved in or how the Technology & Servicing team collaborates. This shows your enthusiasm and helps you gauge if the company is the right fit for you.